Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management seeks a Resident Services Manager for our Cottonwood Canyon Hills property in Lake Elsinore.
Job Summary
The Resident Services Manager is responsible for fostering a positive resident experience by serving as the primary liaison for resident inquiries, concerns, and requests. This position plays a senior role within the onsite resident services team and provides guidance and support to junior staff. The Resident Services Manager ensures consistent delivery of exceptional service, manages complex or escalated issues, and contributes to the development of community engagement initiatives that enhance resident satisfaction and retention.
Schedule: Monday to Friday; 8:30 AM to 5:30 PM
Compensation: $27 to $29 per hour