🧠 Residency Program Coordinator (Behavioral Health)

Backpack Health | Remote/Hybrid

📍 Location: Remote
🎓 License Required: Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent)
💰 Salary: $60,000/year
⏰ Schedule: Full-Time

Make an Impact Beyond the Caseload

At Backpack Health, we’re not just delivering care—we’re building the future of behavioral health. As a Residency Program Coordinator, you’ll play a pivotal role in shaping the next generation of clinicians while maintaining a small clinical caseload of your own.

If you’re highly organized, clinically grounded, and excited about mentoring systems and people—not just clients—this role offers a unique blend of leadership, coordination, and direct impact.

What You’ll Do

You’ll be the engine that keeps our Clinical Residency Program running smoothly and effectively:

Lead onboarding and orientation, ensuring every resident is set up for success from day one
Coordinate scheduling, communication, and daily program operations
Maintain accurate, audit-ready documentation aligned with CARF standards
Track supervision hours, training progress, and licensure milestones
Support trainings, workshops, and program events from planning to execution
Serve as a key point of contact for residents, supervisors, and leadership
Partner across teams (Clinical Ops, HR, Compliance) to keep everything aligned
Contribute to quality improvement initiatives that strengthen the program
Maintain a small therapy caseload, delivering high-quality, client-centered care
Assist with client coordination, including referrals and transitions

What Success Looks Like

Residents are fully onboarded and confident on day one
Documentation is consistently accurate, complete, and audit-ready
Communication is timely, clear, and reliable
Trainings and supervision sessions run smoothly and on schedule
Program data and reports are delivered accurately and on time

What You Bring

Master’s degree in Social Work, Counseling, Psychology, or related field
Active clinical licensure or eligibility for licensure in the state of practice (e.g., LMSW, LGPC, LCSW, LCPC, or equivalent) — required for providing therapy services
2+ years of behavioral health experience, including direct clinical care
Strong organization and attention to detail—you don’t let things fall through the cracks
Ability to manage multiple priorities in a fast-paced environment
Experience with program coordination or training programs (a plus)
Familiarity with CARF, Medicaid documentation, and licensure tracking
Comfort with EHR systems and tools like Google Workspace or Microsoft Office
A collaborative, proactive, and solutions-focused mindset

Work Environment

Fully remote with occasional in-person meetings or events
Standard business hours with some flexibility
Minimal, planned travel
Collaborative, virtual-first team environment

Why Backpack Health? 💙

We’re on a mission to expand access to high-quality behavioral health care for youth and families—and our residency program is at the heart of that work.

In this role, you won’t just support a program—you’ll help develop clinicians, strengthen systems, and improve care at scale.

How We Support You

📚 Growth & Development – CEU reimbursement, clinical supervision, and career advancement opportunities
💜 Supportive Team Culture – Work alongside passionate clinicians and operators who care about the mission
💰 Competitive Benefits Package

Medical, Dental & Vision Insurance
401(k) with 3% company match
Paid Holidays & Generous PTO

Backpack Health is an Equal Opportunity Employer. We believe that the strength of our care depends on the diversity and well-being of our team. We celebrate differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other traits that make each person unique. We welcome and encourage diverse candidates to apply for any position for which they are qualified and to bring their unique perspectives, experiences, and talents to our team.

Residency Program Coordinator