Closing Date:
Workstudy Position:
Sponsorship Available:
UAM, one of twenty campuses of the University of Arkansas System, is located in southeastern Arkansas in the beautiful timberlands, rich in outdoor recreation activities, and approximately 100 miles south of Little Rock. UAM is a comprehensive, residential and commuter, undergraduate institution also offering selected master’s degree programs.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process please submit a request via the OEOC website: Applicants are required to submit a request for each position to which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 870-460-1422.
Department's Website:
Minimum Qualifications:
A bachelor's degree in a related field from an accredited institution.
Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis, but not for the specific years of experience.
Two (2) years of professional experience working residence life, student/academic support, student conduct, event planning, or related experience.
Competencies/Knowledge, Skills & Abilities:
Ability to communicate effectively, both in writing and speech.
Ability to establish and maintain effective working relationships with students and employees at all levels throughout the institution.
Ability to work both independently and with a team.
Ability to effectively lead a team of students.
Outstanding customer service skills.
Demonstrated commitment and leadership ability to advance diversity, equity, and inclusion.
Full familiarity with office technology.
Additional Information:
Responsibilities:
Manages the day-to-day operations throughout each semester and the opening/closing of the hall at the beginning and end of each semester, of assigned residential community of up to 300, primarily undergraduate, students living in varied types of room and/or suite-style spaces.
Hires, trains, supervises, coaches, and evaluates student staff.
Facilitates individual bi-weekly one-on-one meetings with each direct report and weekly staff meetings with all student staff in the residence hall
Focuses on relationship building and student interaction on a daily basis with residents.
Serves as a visible and accessible resource in the community for student and family interaction, support, and development.
Promotes an environment in the residence halls that supports the mission of the university, the Division of Student Engagement, and the Department of Residence Life.
Facilitate student connection and referrals to other University and campus offices for personal and academic support.
Promotes student identity development through culturally competent support, education, and intervention; on-going engagement efforts; and partnerships with and referrals to appropriate University offices.
Partners with UBIT, Office of Student Conduct, Student & Community Counseling Center, and Wellness Center to provide input and follow-up related to on-going cases involving students living in assigned residence hall.
Works with Residence Life team to partner with other student-facing offices on both in-hall engagement initiatives and campus-wide engagements
Partners with the Director and Assistant Director of Residence Life, Maintenance Department, Custodial Services and University Police Department in promoting and maintaining a physical residence hall environment that is safe, accessible, functional, well-maintained, and conducive to living and learning. In accomplishing this, performs regular inspections of common spaces and oversees move-in and move-out inspection processes for assigned residence hall.
Complete regular administrative tasks such as filing, auditing, reporting, communicating, and other office-related work.
Manages occupancy of assigned residential area in partnership with the DRL and ADRL through regular audits of rooms moves, inspections, and keys.
Manages and, when beyond student staff scope, mediates interpersonal conflicts, primarily roommate/suitemate conflicts.
Utilizes software systems such as StarRez, Maxient, Microsoft Office Suite, and others to perform administrative functions of the position.
Serves in a designated on-call rotation. throughout each semester, including summer and break periods, responding to and managing crisis, emergency, and elevated situations as needed.
Performs other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.