Requirements Management Support and Migration Specialist (Puerto Rico) (Hybrid)

Date Posted:

2026-03-13

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Hybrid

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance:

None/Not Required

We are seeking a Requirements Management Support and Migration Specialist who will provide daily support of the Jama Connect (requirements management) platform for our engineering and product-development teams and data migration of legacy Requirements Management system. The primary focus is on user support, configuration assistance, process improvement, troubleshooting issues, training users, and ensuring high availability and proper use of the platform to enable our teams to manage requirements, traceability, compliance and reviews. 

**This is a hybrid position in Puerto Rico**

What YOU will do:

• Serve as the main point of contact for Jama users: respond to questions, troubleshoot user issues, guide users on best practices for requirements management and use of Jama.

• Configure and maintain Jama Connect instances: manage users/groups/permissions, item types, link types, fields, workflows, custom dashboards/reports.

• Collaborate with engineering, systems engineering, quality, and IT teams to define and implement requirements-management processes and workflows within Jama, ensuring alignment with engineering lifecycle and regulatory standards.

• Migration of legacy Requirements Management system to Jama.

• Monitor system health, participate in upgrades/patches, backups, performance tuning, and coordinate with infrastructure/DB teams for optimal system availability.

• Document system configurations, user guides, training materials, standards/templates, and best practices for Jama usage.

• Provide training or workshops for users (engineers, product teams, quality teams) on effective use of Jama: item creation, traceability, reviews, dashboards.

• Identify opportunities for process improvement, automation (e.g., integration with other tools, scripting/reporting) and make recommendations to improve usage of the platform.

Qualifications YOU Must Have:

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

• Must be a U.S. Citizen.

• Identify opportunities for process improvement, automation (e.g., integration with other tools, scripting/reporting) and make recommendations to improve usage of the platform

• Minimum 3 years of experience administering or supporting Jama Connect or another enterprise requirements management tool

• Solid understanding of requirements management best practices: traceability, change control, versioning, reviews

• Excellent user-support skills: able to engage cross-functional technical and non-technical stakeholders

What We Offer:

• Some of our competitive benefits packages include: 

• Medical, dental, and vision insurance

• Three weeks of vacation for newly hired employees

• Generous 401(k) plan that includes employer matching funds

• Participation in the Employee Scholar Program (ESP)

• Life insurance and disability coverage

• Employee Assistance Plan, including up to 8 free counseling sessions

• And more!

Learn More & Apply Now!

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies?  Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

* Please consider the following role type definitions as you apply for this role.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.   

Apply now and be part of the team that’s redefining aerospace, every day.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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