Workday

Reporting Functional Consultant

Costa Rica Full Time

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Workday’s Consulting teams are driven by a passion for our products and the success of our customers in implementing our best in class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun!

About the Role

Would you enjoy learning new things in a fast-paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Reporting Consultant works closely with the client’s project team to design, develop, and deploy reports and dashboards within the Workday system to help clients understand their data and make informed decisions. This role involves collaborating with clients to understand their reporting needs, translating those needs into technical specifications, and ensuring reports are accurate, efficient, and secure. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.

Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. If you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the team!

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:
 

  • Collaborate with stakeholders: Work closely with business users to understand their reporting needs and identify potential reporting solutions.

  • Translate business requirements: Convert business needs into technical specifications for reports.

  • Gather and analyze client reporting requirements: Understand what data is needed and how it should be presented.

  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.

  • Clearly and effectively communicating responses and value to customers.

  • Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.

  • Keeping up to date with industry practices and the ability to engage with our customers on those topics.

  • Create custom reports: Design and develop reports using Workday's Report Writer and other tools.

  • Develop and maintain technical documentation: Document the reports and their functionalities.

Create dashboards and visualizations: Develop dashboards and visualizations to support financial analysis and other insights.
 

    About You

    Basic Qualifications (P3)
    • 3+ years of experience with HR systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
    • 3 + years of experience with data analysis using any or the following: Power BI, Tableau or similar reporting tools

    Basic Qualifications (P4)
    • 6+ years of experience with HR systems, including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
    • 6 + years of experience with data analysis using any or the following: Power BI, Tableau or similar reporting tools

    Other Qualifications
    • Passion for customer service.
    • Excellent verbal and written communication skills.
    • Business analysis and requirements gathering abilities.
    • Ability to learn technology quickly through instruction and self-training.
    • Experience deploying multiple projects simultaneously is a plus.
    • Ability to travel up to 30% of the time.
    • It is essential to be bilingual in Spanish and English
    • Bachelor’s degree or relevant work experience required.  Advanced degree preferred
    • Workday Certification, or ability to certify in, at least one of the following: Record to Report, HCM, Talent, Recruiting, Absence, Payroll
    • Software consulting experience and previous implementation experience is preferred



    Our Approach to Flexible Work
     

    With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.


    At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email
    accommodations@workday.com.

    Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

    At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

      

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    In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.