We are looking for a proactive and organized Repair Tender Specialist to join our team! If you enjoy coordinating processes, supporting customers, and keeping operations running smoothly, this role offers the opportunity to make a real impact within a global industry leader.
In this role, you will work closely with customers, technicians, and internal teams to ensure maintenance activities, service contracts, and repair requests are handled efficiently and professionally. Your contribution will directly support high-quality service delivery and positive customer experiences.
What You Will Do
Service Contracts & Billing
Maintain and update customer, contract, and equipment information
Process billing for maintenance contracts and follow up on invoice-related questions
Support the resolution of any customer concerns related to billing or contract status
Create and process service orders and purchase orders (PO)
Coordinate repair quotations from validation to customer follow-up, ensuring clear communication of repair needs, options, pricing, and timely decisions
Ensure documentation is complete, accurate, and well organized
Manage completion certificates and subcontractor documentation
Help maintain CRM data quality and support continuous improvement of internal processes
Work closely with sales and service teams to ensure smooth communication and workflow
What We’re Looking For
Previous experience in an administrative, coordination, or customer support role
Experience in service or maintenance-related environments is a plus
Strong organizational skills and attention to detail
Ability to manage multiple priorities and follow processes accurately
Excellent communication skills in Slovenian (native) and good written/spoken English
Proactive problem-solving mindset and ability to work both independently and as part of a team
Comfortable using digital tools; familiarity with SAP or CRM systems is an advantage, but not required
Why Join Us?
Work in a supportive and professional team environment
Be part of a well-established, global company with a strong reputation and purpose
Opportunities to learn, grow, and develop your skills
Meaningful work that contributes to safe and reliable building mobility
If you’re someone who enjoys keeping things organized, communicating clearly, and contributing to smooth daily operations, we’d love to hear from you! Apply now and become part of our team.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers