<gh-intro>
<text>
We are looking for a Working Student Rentals Assistant to join our Micromobility team. You will support the team in managing fines, insurance cases, and rental-related administrative processes across Germany and Switzerland. Please note that this is a part-time position.</text>
</gh-intro><gh-about-us>
<title>About us</title>
<text>
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
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</gh-about-us><gh-role-detail>
<title>About the role</title>
<text>
As a Working Student Rentals Assistant in the Micromobility team, you will be responsible for processing and managing city and private company fines, handling insurance and accident-related correspondence, and preparing rental-related documentation for Germany and Switzerland. You will coordinate closely with internal teams and external stakeholders to ensure timely resolution of cases, accurate documentation, and compliance with regulatory requirements.</text>
</gh-role-detail><gh-responsibilities>
<title>Main tasks and responsibilities:</title>
<bulletpoints>
- <point>Process city and private company fines across Germany and Switzerland, ensuring all deadlines are met.</point>
- <point>Handle insurance, police, and city correspondence in a timely and efficient manner.</point>
- <point>Communicate with external stakeholders (e.g. authorities, insurance companies, police) to clarify and resolve cases.</point>
- <point>Liaise with internal teams, especially Local Operations, to coordinate responses and share updates on fines and incidents.</point>
- <point>Forward fines to users within the defined timelines.</point>
- <point>Process invoices and manage rental-related letters for Germany and Switzerland.</point>
</bulletpoints>
</gh-responsibilities><gh-requirements>
<title>About you:</title>
<bulletpoints>
- <point>You are currently enrolled at a university and available to work part-time.</point>
- <point>You are an excellent communicator in English (C1) and German (B2).</point>
- <point>You have strong attention to detail and work in a structured, accurate way.</point>
- <point>You are organized, reliable, and able to manage multiple cases and deadlines.</point>
- <point>You are comfortable communicating with both internal teams and external stakeholders.</point>
</bulletpoints>
<text>
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
</text>
</gh-requirements><gh-perks>
<title>Why you’ll love it here:</title>
<bulletpoints>
- <point>Work on real-life projects and gain hands-on experience.</point>
- <point>Play a direct role in shaping the future of mobility.</point>
- <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
- <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
- <point>Accelerate your professional growth with unique career opportunities.</point>
- <point>Enjoy various team events to get to know your colleagues.</point>
- <point>Receive a competitive entry-level salary.</point>
- <point>Take care of your physical and mental health with our wellness perks.</point>
</bulletpoints>
<text>*Some perks may differ depending on your location and role.</text>
</gh-perks>