Renewal Account Manager

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: 

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Proofpoint is looking for a self-starting, responsible, mature, highly-motivated renewal sales account manager who can work well with a team of sales account executives, sales engineers and support management to ensure the satisfaction of our existing customer base and secure their subscriptions.

The role will demand interaction with large scale enterprises at senior levels, as well as with technical staff within the traditional IT organization.

The successful candidate will have sound sales experience and excellent business acumen blended with strong interpersonal and representational skills.

We are seeking an exceptional Renewal Manager to join our rapidly expanding team in the United States.

You will play a play a hands-on role with the field sales organizations in this highly visible position, including direct participation in renewing deals at key accounts.

Required in office. Remote possible.

Your day-to-day

• Driving the qualification, quoting, and Salesforce processes with Accounts Managers and Regional Directors to bring renewals to a close
• Forecast daily, monthly, quarterly accurately via Salesforce and excel
• Meet or exceed customer renewal revenue quota
• Coordinating multiple resources within an account
• Establishing and maintaining strong business relationships at the executive level
• Proactively identify customer issues, work with the larger Proofpoint team to resolve them
• Research customer organizational structure and track information within Salesforce.com
• Gather and track information regarding named customers implementation and support activity
• Maintain up-to-date knowledge of Proofpoint’s competitive positioning in the marketplace
• Develop customer quotes through excel, manage customer data within Salesforce.com What you bring to the team

Requirements 

• Must have strong written and verbal communication skills and be able to clearly and effectively articulate Proofpoint’s value
• Must be extremely organized, detail and process oriented
• Must be a self-starter with the ability to work independently or in a team environment
• Ability to manage multiple tasks and use good judgment in resolving difficult issues
• Ability to coordinate Proofpoint resources to execute a complex sales strategy
• Working knowledge of Microsoft Office (especially Excel) and web conferencing tools
• Ability to use Salesforce.com and other on-line tools effectively
• BA/BS or equivalent experience preferred
• 4+ years successful account management, business development or renewal sales experience
• Experience selling to IT departments, IT management and Legal is preferred.

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation

• Comprehensive benefits

• Career success on your terms

• Flexible work environment

• Annual wellness and community outreach days

• Always on recognition for your contributions

• Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!