Remote Lead Cognitive Behavioural Therapist

• Deliver high‑quality CBT and low‑intensity psychological interventions, supported by comprehensive assessment, formulation and evidence‑based care planning.

• Provide therapy via remote delivery models, including telephone and video consultations, in line with client preferences and service pathways.

• Manage CBT and online CBT cases in line with Bupa’s clinical pathways, sessional limits and private medical insurance allowances, working towards recovery‑focused goals.

• Provide signposting, onward referrals, one‑off assessments, wellbeing support and coaching as required.

• Deliver group psychoeducation, workshops and remote wellbeing training to promote mental health awareness and resilience.

Leadership, supervision and governance

• Provide clinical supervision, advice and consultation to therapists, ensuring high standards of clinical quality, safe practice and adherence to pathways.

• Attend and contribute to individual and group clinical supervision and monthly team meetings in line with professional and organisational requirements.

• Uphold and actively contribute to high standards of clinical governance, including clinical effectiveness, safety, risk management, incident management and continuous quality improvement.

• Conduct clinical audits, oversee complaint review and investigation activity, and support audit processes across the team.

• Ensure compliance with operational control standards including ISO, privacy and information security, Bupa quality standards, clinical governance frameworks and legal requirements.

Service development and people leadership

• Contribute to the review, development and implementation of processes and protocols to support safe, effective and scalable remote service delivery.

• Support recruitment, interviewing, induction, training, mentoring, coaching and appraisal of team members.

• Lead and contribute to service line development, project work, process mapping and continuous improvement initiatives.

• Develop, review and contribute to business support and clinical materials.

• Work closely with operational managers and clinical leads to ensure outstanding clinical quality, commercial awareness and a consistently excellent customer experience.

• Work effectively within the wider Mental Health Support Team in a collaborative supervisory and leadership capacity.

Qualifications, Skills & Experience

Essential

• Postgraduate Diploma in High Intensity Cognitive Behavioural Therapy (BABCP accredited).

• Full BABCP accreditation.

• Minimum of 3 years’ experience delivering high‑intensity CBT to working‑age adults with a range of presentations.

• At least 6 months’ experience delivering high‑intensity CBT to corporate clients.

• Strong performance record, demonstrating consistent effectiveness in role.

• Proven experience working within Bupa services, meeting or exceeding performance expectations.

Desirable

• Additional specialist psychological training or accreditation.

• Experience in leadership and advanced practice activities, such as supervision, coaching, mentoring, training, auditing or service development.

• Supervisor training and/or management or leadership experience.

Key skills and experience

• Broad experience within general adult mental health.

• Strong IT capability, including use of Microsoft systems and electronic clinical record systems.

• Ability to manage and prioritise complex workloads within demanding timeframes.

• Excellent clinical judgement, application of evidence‑based practice and case management skills.

• Proven commitment to high‑quality customer service and client engagement.

• Strong written, verbal and presentation skills.

• Experience managing a caseload, working towards utilisation, outcome and performance targets.

• Highly organised, resilient and able to work autonomously within a fast‑paced environment.

• Collaborative team player with strong problem‑solving skills and commercial awareness.