Relationship Officer

Interleasing offers a truly unique blend of fleet vehicle leasing, machinery leasing, and management services. At MMS, our purpose is simple and powerful: to make a difference to people’s lives. This commitment guides everything we do, from the tailored solutions we provide to the way we support our customers and each other.

As a Relationship Officer, you’ll play a vital role in supporting the Customer Relationship team, helping to build strong, long-term partnerships and deliver exceptional customer experiences. This is an opportunity to work closely with customers, sales professionals, and internal stakeholders while developing valuable commercial and fleet management expertise.

The Role:

• Be a key point of support for customers and Relationship Managers, responding promptly and professionally to day-to-day requests.
• Prepare and deliver competitive vehicle quotes, sourcing the best solutions to maximise value for customers.
• Collaborate with internal teams to ensure seamless communication, clear expectations, and outstanding customer satisfaction.
• Manage essential administrative processes in line with business policies, including vehicle registrations and credit requirements.
• Take ownership of lease expiry and replacement processes, ensuring contracts are accurately linked and updated.
• Run order and delivery reports, proactively following up to keep transactions moving smoothly.
• Engage with customers to understand their fleet needs, anticipate future requirements, and support sales growth through valuable insights.

You will bring:

• At least 2 years’ experience in an office customer service role.
• Computer savvy – confident in Microsoft Excel and Word.
• Experience using Outlook and Teams.
• Excellent attention to detail, with high levels of accuracy.
• Confidence handling data-heavy administrative tasks involving numbers and detailed information.
• Experience with using a database and creating notes.
• Clear, professional written and verbal communication skills.
• Proactive problem-solver.
• A customer-focused mindset with a passion for delivering quality outcomes.

What we can offer you:

• Novated leasing benefits and discounts

• 12 weeks paid parental leave and access to our Parents Portal

• Comprehensive learning and development opportunities to support your career growth

• Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

• Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

• Exempt Employee Share Plan

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. 

• We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

• We embrace hybrid working and welcome conversations about flexibility. 

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate.  All information provided will be treated confidentially. 

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au