Zopa is scaling its B2B Lending and Payments propositions, bringing together high-performing commercial capabilities across Retail Finance and Payments. As we grow, we are strengthening our Payments function to ensure our merchant partners receive best-in-class commercial support, operational excellence, and performance optimisation.
We are hiring a Relationship Manager to own and grow a portfolio of merchant partnerships across our Payments business. This role sits within the Payments team and is central to ensuring merchants are commercially successful, operationally efficient, and fully supported throughout their lifecycle with Zopa.
This is a high-impact role requiring both strong commercial acumen and operational depth. You will act as the primary point of contact for your merchants, driving revenue growth while also ensuring seamless onboarding, integration, optimisation, and ongoing performance management.
You’ll work cross-functionally with Sales, Product, Engineering, Risk, Compliance, Finance, and Operations to deliver a consistent and scalable merchant experience.