Reinsurance Technician
London / Chelmsford
Hybrid working
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
The opportunity
We have an exciting opportunity for a Reinsurance Technician to join our Reinsurance Operations team on a full-time permanent basis. With global exposure across complex reinsurance programs, broad risks and multi-line products this role will partner across the business gaining a variety of exposure.
With hybrid office working and excellent benefits including 30 days holiday, you will be working in a supportive, inclusive, and collaborative environment.
Your Role:
Reporting to a Reinsurance team leader, you will be responsible for the recording and collection of balances relating to proportional and non-proportional reinsurances in the European Operations division, building and developing relationships with brokers and reinsurers and ensuring that QBE meets its obligations in respect of this important area. You will be part of a team in the UK with an offshore function based in the Philippines.
Develop and maintain relationships with stakeholders, specifically Reinsurers, Brokers, Underwriters and Claims Teams, ensuring that high standards of service are maintained and improved upon
Respond to Broker and Reinsurer queries relating to premium settlements and claims recoveries.
Liaising with Claims team to obtain loss reports for reinsurance recoveries.
Support the work of the Outwards Credit Control team to ensure timely receipt of recoveries (LORs experience beneficial).
Perform peer review for tasks completed by the Offshore and Onshore reinsurance team.
Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives.
Running reports to extract and analyse data in Excel and PowerBI.
About You:
Knowledge of Insurance or Reinsurance business (essential)
Facultative Reinsurance experience (advantageous)
Captive / Co-Reinsurance experience (advantageous)
A high level of numeracy and literacy.
Ability to prioritise work to demanding deadlines.
Knowledge of business processes.
Good interpersonal and communication skills.
Organisational and analytical skills, and the ability to prioritise work.
Experience using DCXL (advantageous)
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
To learn more about our achievements, click here
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills:
Analytical Thinking, Critical Thinking, Customer Service, Data Analysis, Insurance Claims Processing, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Regulatory Compliance, Reinsurance, Report Writing, Risk Management, Sound Judgment, Workload ManagementHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.