Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Reindeer Station Manager to support a unique US Navy program based on the island of Diego Garcia.
Job Responsibilities
The Reindeer Station Manager is responsible for overseeing the day-to-day operations of the Reindeer Station, a restaurant and bar serving the Diego Garcia community. Responsibilities include, but are not limited to:
- Managing food and beverage operations to ensure high-quality service standards and customer satisfaction.
- Leading and supervising a diverse, multi-national team, including scheduling, training, and performance management.
- Monitoring food preparation standards to ensure compliance with safety, sanitation, and health regulations.
- Managing inventory of food, beverages, and supplies, including order placement, receiving, and quality control.
- Ensuring the maintenance and cleanliness of all areas, equipment, and facilities of the Reindeer Station.
- Managing financial operations, including budgets, sales tracking, and cost control to achieve revenue targets.
- Developing promotions, events, and marketing strategies to attract customer participation and enhance sales.
- Handling customer inquiries, complaints, and feedback professionally to maintain a positive customer experience.
- Preparing regular reports summarizing operations, customer feedback, and performance metrics.
- Ensuring compliance with safety and operational procedures as set forth by Amentum policies and relevant regulations.
Minimum Requirements
- 1-3 years of experience in restaurant or bar management, hospitality leadership, or a related field.
- High school diploma or equivalent.
- Demonstrated ability to lead and manage a multi-national workforce in a dynamic and fast-paced environment.
- Excellent organizational, time management, and customer service skills.
- Knowledge of food safety guidelines, health codes, and proper sanitation practices.
- Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
- Must be able to obtain and maintain facility credentials/authorization.
- Valid country driver’s license and passport.
- Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
- Must be able to travel internationally. Passport must be valid for at least one additional year at the time of hiring.
Preferred Qualifications
- Previous work experience in an austere OCONUS (Outside the Continental United States) environment.
- Proven ability to create and implement marketing initiatives to increase customer engagement and revenue.
- Strong leadership capabilities to develop and grow a diverse team.
- Background in managing inventory, procurement, and ensuring cost controls.
- Experience in event planning within a restaurant or bar environment.
Other Responsibilities
Safety
Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality
Quality is the foundation for the management of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to this job.