Deadline for Applications
March 23, 2026
Hardship Level (not applicable for home-based)
A (least hardship)
Family Type (not applicable for home-based)
Family
Staff Member / Affiliate Type
UNOPS LICA6
2026-06-01
1. General Background
The Representation of the United Nations High Commissioner for Refugees UNHCR in Algeria was accredited on 27 September 1984 under the Accord de Siége concluded between the Office of the United Nations High Commissioner for Refugees and the People's Democratic Republic of Algeria, desiring to continue and strengthen their long-standing cooperation in the field of protection and assistance to refugees in Algeria.
UNHCR operation in Algeria operates through its two offices serving two different caseloads; BO Algiers deals with the Representation and the urban refugees and asylum seekers, while the Sub-Office in Tindouf deals with camps situation, providing protection and assistance to vulnerable Saharawi refugees living in Tlndouf area. The above UNOPS position is part of the urban program of BO-Algiers.
BO Algiers protection activities include: Registration, Refugee Status Determination; monitoring of the refugees/asylum seeker protection situation; interventions on detention cases to prevent refoulement: ensuring the physical and legal safety of refugees and asylum seekers; prevention and response to Sexual and Gender-Based Violence and other forms of human rights violations; refugee law training workshops for Implementing Partners and civil society.
Algeria, being a signatory to the 1951 Convention and its Protocols, it is developing a law on asylum to establish a comprehensive national asylum system.
The urban population of concern consists of Syrian refugees and a growing caseload of mainly sub-Saharan refugees identified through mandate RSD as part of a south-north mixed-movement context. On average, the office registers approximately 200 individuals a month. The absence of a national law on asylum in Algeria and an operational body to rule on asylum requests, prompted UNHCR Representation in Algeria to carry out the registration of PoCs and the Refugee Status determination works.
Currently, Algeria is facing new protection challenges as the country is gradually becoming a host country for both refugees and migrants. Protection needs and incidents regarding smuggling and human trafficking during mixed movements are often similar for both populations. UNHCR does not have adequate access to Algeria's southern points of entry. Therefore, the need for substantial registration, collection and analysis of data and information on mixed movement trends becomes an imperative so to improve the protection space. Registration is increasingly interconnected with RSD triage, partner supported reception, and AAP/CwC channels, requiring stronger analytical and coordination functions.
The program in which the incumbent will perform his/her duties aims to provide effective protection to asylum-seekers through fair and efficient treatment of their claims in accordance with material and procedural standards of international refugee law, increasing access to mandate RSD procedures and eliminating the backlog of pending asylum claims.
2. Purpose and Scope of Assignment
The Registration Associate is a member of the Registration team and is normally supervised by the Registration Officer. The Registration Associate is responsible for supporting all activities related to registration, and with ensuring that registration is effectively used for the identification of specific protection needs, for the management of operations, and for the achievement of durable solutions.
Depending on the size and structure of the Office, the Registration Associate may provide assistance in the coordination of the day-to-day activities related to registration (including Reception, Filing and Data Management staff), and monitors the efficiency and quality of registration processes, identity and entitlement documentation activities and population data management. The Registration Associate collaborates closely with Protection, Program, Operational Data Management and Information Management colleagues as well as with Government authorities and partners on the provision of quality population data for the delivery of registration activities.
Duties:
- Conduct registration interviews when required in accordance with registration standards and guidance.
- Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
- Maintain accurate and up-to-date records and data related to all registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
- Draft correspondence and reports relating to registration activities in the operation, when required
- Provide statistics and draft reports related to registration data, as requested.
- Assist in the implementation of registration strategies and methodologies for populations of concern.
- Assist in coordinating and supporting the daily activities of the registration team, when required.
- In consultation with the supervisor, contribute to decisions related to the daily operations of the registration unit and support the development of efficient and effective registration procedures.
- Ensure protection‑sensitive triage during registration, applying established thresholds and escalating incidents and specific needs to Protection colleagues in a timely manner.
- Coordinate closely with the Call Centre, RSD and Protection teams to align scheduling, identity integrity checks, and information provided to asylum seekers and refugees.
- Ensure strict identity‑integrity controls during registration, including verification of documents and consistent application of registration and identity management protocols.
- Guarantee high‑quality data entry in ProGres/KOBO and maintain integrity safeguards essential to the protection workflow.
- Flag systemic issues related to registration flows, documentation, or integrity risks to the supervisor for continuous improvement.
- Provide accurate information to asylum seekers and refugees and feedback on recurring queries or concerns to AAP/CwC colleagues for system-level adjustments.
- Act as interpreter and translator when needed, in cases for which s/he has the required language competencies.
- Perform other related duties as required.
3. Monitoring and Progress Controls
Monitoring and progress will be ensured through a monthly registration dashboard tracking registrations, document renewals, and other registration activities. Performance will be assessed against UNHCR procedural standards, including data quality, protection-sensitive triage, and coordination with relevant units. Periodic reviews will support process improvement and capacity-building initiatives.
4. Qualifications and Experience
a. Education (Level and area of required and/or preferred education)
High School Diploma with 3 years of relevant experience; or Bachelor’s degree with 1 year of relevant experience.
b. Work Experience
Essential
Minimum 3 years of relevant professional experience (in line with LICA‑6 standards), preferably in registration, identity management, client‑facing protection functions, case management, or other frontline protection/support roles.
Demonstrated ability to work with people from diverse cultural backgrounds and to apply protection‑sensitive triage and referral pathways.
Experience in accurate data entry, identity‑integrity checks, and working with case management systems.
Desirable
Prior UNHCR or UN experience is an advantage.
Completion of UNHCR Registration, Identity Management, or Protection learning programmes.
Familiarity with ProGres v4, registration workflows, data quality and integrity safeguards, and experience with data reporting tools (Excel, KOBO, SharePoint, Power BI).
Experience collaborating with Protection, RSD, Call Centre/AAP/CwC teams or partners.
c. Key Competencies
(Technical knowledge, skills, managerial competencies or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies.
Required
- Knowledge of Arabic, French and English, sufficient for conducting registration interviews, providing counselling on procedures, and ensuring accurate written documentation in Algeria.
- Strong IT literacy, including ability to work with registration and data systems (e.g., ProGres v4, KOBO), ensure high‑quality data entry, and apply identity‑integrity checks.
- CO–Drafting & Documentation: Ability to produce clear case notes, reports, documentation updates, and data summaries.
- CO–Cross‑Cultural Communication: Ability to interact respectfully and effectively with persons from diverse backgrounds, including persons with specific needs.
- Client & Result Orientation: Ability to provide timely, accurate support to asylum‑seekers and refugees during registration and document issuance.
- Communication; Teamwork & Collaboration: Close coordination with Protection, RSD, Registration, IM and partner‑supported reception.
- Accountability: Ensuring adherence to registration standards, identity‑integrity protocols, and data‑protection safeguards.
- Organizational Awareness: Understanding of registration’s central role in the protection and case‑processing workflow, including links with the asylum‑system transition.
- Commitment to Continuous Learning: Engagement with UNHCR Registration and RIM learning modules.
Cross‑Functional:
- Planning & Organizing: Ability to manage registration workflows, appointments and daily team coordination.
- Analytical Thinking: Ability to identify inconsistencies, detect specific protection needs, and flag trends relevant to the operation.
Desired
- DM – Data Interpretation, Reporting & Presentation: Ability to analyse registration trends and provide quality statistics to inform Protection, RSD and other protection colleagues.
- Experience working with AAP/CwC feedback systems, including capturing recurring concerns from asylum seekers during registration.
- Familiarity with identity‑integrity protocols, fraud‑risk indicators and safe‑access procedures.
- Experience supporting simplified RSD modalities, including ensuring completeness of casefiles and accurate registration data for triage.
Standard Job Description
Required Languages
,
,
Desired Languages
,
,
Additional Qualifications
Skills
Education
Certifications
Other information
Candidates profiles will be assessed against the position requirements. Only shortlisted candidates will be contacted for interviews.This position doesn't require a functional clearance
Remote
No