Department of Veterans Affairs

Registered Nurse (RN) - Assistant Nurse Manager (ANM) - Clinical Operations

Indianapolis, Indiana Full time

Registered Nurse (RN) - Assistant Nurse Manager (ANM) - Clinical Operations

Department: Department of Veterans Affairs

Location(s): Indianapolis, Indiana

Salary Range: $79808 - $133048 Per Year

Job Summary: The Assistant Head Nurse (Assistant Unit Manager), is a professional Registered Nurse with solid clinical experience and demonstrated skill related to clinical and administrative nursing practice. The incumbent exercises administrative and clinical oversight to ensure optimal healthcare delivery to Veterans receiving care through Veteran Health Indiana. He/she is accountable for writing and adhering to established policies, standards of care, and standards of practice.

Major Duties:

  • The Assistant Head Nurse serves as an assistant with line authority to the unit Nurse Manager in providing leadership, supervision, and direction to nursing staff. Performs delegated duties, i.e., develops time schedules, completes performance evaluations, and initiates or recommends disciplinary actions, responsible for performance improvement, customer service/patient satisfaction, patient and employee safety, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. Actively develops and manages collaborative partnerships with physicians and other clinicians, and influences care outcomes by collaborating with members of the interdisciplinary team. The incumbent demonstrates expert knowledge and active leadership in unit, program, and service level quality improvement processes and initiatives as well as customer service programs. Duties included but are not limited to: Leads/delegates group activities to solve problems or accomplish a specific task. Serves as a role model in the delivery of comprehensive patient/family care and the resolution of issues. Applies a collaborative team approach in identifying, analyzing and resolving patient flow issues. Promotes continuity of care through collaboration with patients, families and healthcare teams Applies problem-solving skills leading to resolution of barriers to patient flow. Evaluates staff performance and provides feedback as appropriate Implements an educational plan to meet changing program or service needs for self and others. Maintains knowledge of current techniques, trends and professional issues. Facilitates open exchange of ideas between peers, management, and staff; creatively responds to and evaluates suggestions for improvement. Participates in educational assessment of unit staff and recommends to the 8th Floor Unit Manager priority of topics for staff development. Supports participation in professional organizations. As directed by the 8th Floor Unit Manager, conducts staff meetings to facilitate communication, disseminate information /lead and promote interdisciplinary interaction and problem solving. Provides staff with ongoing feedback related to performance, and assists the 8th Floor Unit Manager with staff performance appraisals and Individual Development Plans. Demonstrates effective conflict resolution/management skills. Creates an atmosphere in which nurses build professional relationships with peers and colleagues in the interdisciplinary team. Provides opportunities for nurses to share knowledge through coaching and mentoring. Establishes/maintains effective collegial relationships within PCS Inpatient Medicine, between services, within administration and with other leaders in the health care community. Assures compliance with standards and regulations related to clinical practice through data collection, interpretation, and reporting of findings with appropriate recommendations including VANOD and other nurse sensitive data bases. Assures that customers are treated in a professional manner with tact, courtesy, and respect Work Schedule: 8:30am - 5:00pm, Monday - Friday. Requires intermittent coverage during non-administrative hours, including but not limited to: nights, weekends, and holiday. Telework Eligible: No Virtual: No Financial Disclosure Report: Not required

Qualifications: Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12897605. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Preferred Experience: 4 years RN experience with at least 1 year of leadership / management experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: See VA Directive and Handbook 5019.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/09/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12897605. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2026-03-09