Registered Nurse Manager of Population Health and Clinical Services

The Registered Nurse Manager of Population Health and Clinical Services provides strategic, clinical, and operational leadership for Kinwell’s population health initiatives and care delivery programs across statewide clinics and virtual platforms. This role oversees a team of nurses to ensure high-quality, patient-centered care aligned with value-based care models and organizational goals.   

 
Reporting to the Senior Manager of Clinical Practice and Learning and Development, the RN Manager leads the design, implementation, and continuous improvement of care management programs, chronic disease prevention strategies, and care coordination workflows. The role collaborates closely with medical and behavioral health leaders, clinic managers, and quality teams to enhance patient outcomes, experience, and operational efficiency. 

This is a hybrid position and will travel occasionally to Kinwell clinics as needed. 
 
What you’ll do: 

• Manage and lead Kinwell’s RN team to deliver high-quality, patient-centered care.  

• Direct population health and care management strategies supporting value-based care and at-risk payment models.    

• Develop and standardize clinical protocols and workflows for care coordination, chronic disease management, and preventive care across Washington State. 

• Align clinical and population health initiatives with organizational goals and quality priorities in partnership with Population Health leadership. 

• Contribute to strategic planning and decision-making for clinical services, quality initiatives, and population health programs. 

• Manage daily RN operations including triage, ER follow-up, chronic condition management, care coordination, and delegating workload to meet patient needs and organizational objectives. 

• Collaborate with interdisciplinary teams to optimize workflows and patient outcomes, and to leverage data for program development. 

• Address care barriers and ensure continuity across transitions. 

• Use data to enhance RN efficiency and patient engagement. 

• Oversee clinic workflows to ensure effective, patient-centered care. 

• Identify high-risk patient populations and implement targeted interventions to improve outcomes and engagement. 

• Lead Transitional Care Management (TCM) to reduce readmissions and ER utilization through timely post-discharge follow-up. 

• Apply clinical data and evidence-based guidelines to evaluate care effectiveness and guide operations. 

• Track and report on population health metrics (e.g., HEDIS, care gap closures) and drive strategies to meet targets. 

• Lead CQI initiatives to refine workflows, reduce variation, and boost efficiency. 

• Standardize workflows to ensure all clinical staff operate at the top of their licensure. 

• Partner with engagement teams and community organizations to improve adherence to care plans and wellness efforts. 

• Provide training and development on population health, care coordination, quality improvement, and compliance. 

 
 
What you’ll bring: 

• Active Washington State RN license through the Department of Health (DOH). 

• Five years of experience as a Registered Nurse in care coordination, population health, or chronic disease management in an ambulatory or outpatient setting. 

• Two years of experience managing clinical staff and/or managing care delivery or population health programs. 

• Experience with HEDIS metrics, CMS quality programs, and continuous quality improvement methodologies. 

• Experience leading clinical quality and safety initiatives. 

• Demonstrated leadership, coaching, and change management skills in a clinical environment. 

• Strong analytical skills with the ability to interpret and act on health data to improve outcomes and operational performance. 

• Experience leading multi-site care management or population health programs. (Preferred) 

• Basic Life Support (BLS) for Health Care strongly preferred at time of hire from American Heart Association (AHA), Red Cross, or Military Training Network (MTN) or willingness to obtain within 6-months of hire.   

Working Environment 

•  Work is performed within a clinical setting with frequent patient interactions.   

• Standard office conditions with frequent use of computer, phone and medical record systems.   

Physical Requirements 

The following have been identified as essential physical requirements of this job and must be performed with or without accommodation:   

• Ability to stand for long periods and move freely within the clinic setting.   

• Ability to exert up to 25 lbs. of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.   

• Ability to use a keyboard and to communicate clearly and understandably in person, and over the telephone.