JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
SUMMARY:
ESSENTIAL FUNCTIONS:
Maintain a comprehensive understanding of operational functions to ensure full compliance with JAS processes, procedures, and all applicable governmental regulations.
Ensure timely and effective internal and external communication across all levels of the organization.
Champion superior customer service standards within regional support teams to enhance client satisfaction and loyalty.
Achieve and exceed company-established Key Performance Indicators (KPIs) through consistent monitoring and performance management.
Conduct quarterly business reviews with vendors and customers to evaluate performance and identify opportunities for improvement.
Actively support the sales force in expanding customer relationships and driving revenue growth.
Optimize staff productivity and resource allocation to maximize efficiency while controlling operational costs.
Maintain full accountability for regional P&L, including financial controlling and strategic planning aligned with corporate objectives.
Oversee all aspects of financial management, including Accounts Receivable (AR), Accounts Payable (AP), Days Sales Outstanding (DSO), and job costing.
Prepare and deliver monthly strategic overview reports to executive leadership, providing insights on performance, trends, and improvement initiatives.
KEY RESPONSIBILITIES
Strategic Leadership
Serve as the primary representative of the Executive Team within the region, ensuring company policies and strategies are clearly communicated and implemented.
Drive engagement and collaboration across branches, fostering a proactive business development environment where growth is a shared priority.
Identify opportunities for regional expansion and market penetration, aligning initiatives with corporate goals.
Financial & Operational Management
Prepare and manage annual budgets for all branches within the region, ensuring adherence to financial targets and operational KPIs.
Oversee P&L performance, financial controls, and strategic planning for regional business units.
Conduct monthly reviews of financial and operational dashboards to monitor productivity and compliance
Business Development
Actively support sales efforts by visiting key customers, assisting in closing major deals, and strengthening client relationships.
Maintain retention of key accounts while identifying new opportunities for growth and service enhancement.
Operational Excellence
Ensure all operational activities comply with JAS procedures, ISO standards, and Customs & Trade regulations.
Partner with the Operational Excellence & Transformation (OXT) team to implement process improvements and system utilization across branches.
Monitor billing accuracy, credit approvals, and accounts receivable to prevent service interruptions
Talent Development
Promote a strong training culture to enhance morale, efficiency, and retention.
Collaborate with Talent Management to identify future leaders and succession plans for critical roles.
Encourage employees to apply new skills and monitor improvements in productivity and service quality.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive freight forwarding expertise with a strong understanding of air, ocean, warehousing, and customs brokerage operations.
Proven ability to lead and manage high-performance teams across multiple sites.
Exemplary people management skills in a diverse, multicultural environment.
Dedicated focus on delivering best-in-class customer service and operational excellence.
Profit-driven mindset with a strategic approach to growth and efficiency.
Articulate communication skills—both written and verbal—across all organizational levels.
Efficient presentation and interpersonal skills for internal and external engagements.
Highly detail-oriented with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
EDUCATION AND EXPERIENCE:
Minimum 10+ years of experience in freight forwarding, including air, ocean, and logistics operations.
Minimum 10+ years managing high-performance teams and multiple branch locations.
Bachelor’s degree preferred; High School diploma or GED required.
Demonstrated experience managing P&L for multiple sites and preparing strategic budgets.
Ability and willingness to travel domestically and internationally as required.
International business development experience strongly preferred.
Proficiency in Microsoft Office Suite and operational systems; additional language skills are a plus.
Experience in preparing and managing budgets and financial controls.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Most duties are performed in a climate-controlled internal office environment working under normal office conditions. May assist in a warehouse environment with machine noise.
This position requires an employee to frequently work in a fluid, fast-paced environment.
May require substantial travel.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to feel and handle; reach with arms and hands; talk and hear. The employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.
The responsibilities associated with this job will change from time to time following the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.
The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.
Management retains the discretion to add or change duties of this position at any time.
JAS Forwarding (USA), Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
NOTICE TO APPLICANTS
JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.