Canaccord Genuity

Regional Supervisor

Toronto, ON Full time

Salary Range: $85,000 - $95,000

Who we are:

Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital markets.  CG is driven by an unwavering commitment to build lasting client relationships – we achieve this by generating value for our individual, institutional, and corporate clients through comprehensive wealth management solutions and investment banking services.  We are a leading independent wealth management firm in Canada, and the leading mid-market provider of investment banking advisory, equity research, sales and trading services for corporations and institutions.

We pride ourselves on understanding our clients’ needs and finding innovative, bespoke solutions.  Our entrepreneurial and friendly team will challenge you to learn and grow every day.  We value great work and collaboration and strive to eliminate bureaucratic thinking.  We’re looking for talented people who thrive in a fast-paced environment and want to have an impact with innovative ideas and best practices.

Come be a part of our Canadian success story and help deliver superior experiences for our clients. At CG, we recognize that diversity across our business strengthens our client relationships and enables more innovative solutions.  We strongly encourage applications from all qualified individuals regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. CG provides an accessible candidate experience. If you need any accommodations throughout the interview process and beyond, please let us know.

Our Canadian operation, Canaccord Genuity Corp., is currently looking for a Regional Supervisor to join their team in Toronto. This role will report to the Managing Director, Wealth Management & Branch Manager Branch and will be actively involved in supporting the demands of our provincial branches.

Responsibilities:

  • Act as first point of escalation for Compliance issues escalating to Branch Manager when applicable.
  • Deal with client calls as they arise, both corporate and Wealth Management.
  • Perform additional administrative duties as required.
  • Responsible for Daily & Monthly Compliance reviews:
    • Daily trade reports
    • Protegent alerts
    • Monthly PRO accounts
    • Fee based accounts
    • Restricted accounts
    • High risk accounts
    • Concentration reviews
    • Pending documentation reviews
  • Responsible for review & approval of:
    • New accounts & KYC Updates to ensure documentation is accurate and suitability requirements are met.
    • All Option accounts
    • Marketing materials submitted by IA teams
    • Trade corrections/errors
    • Cheque /wire requests including third party payments
    • Third party deposits
    • Outside Activity (“OA”) requests
    • Share certificate deposits
    • Non-Brokered Private Placements for conflicts and suitability
    • Address change requests
    • New referral arrangement requests and ongoing monitoring of the arrangement
    • New Joint IA code requests
  • Perform spot check to identify if any individual or client has Trading Authority or Power of Attorney over non-related client accounts.
  • Registration review and validation (for Canada and USA) to ensure that IAs have the same proficiencies and that they are registered in the same province as their clients.
  • Perform regular spot checks of titles & designations on:
    • Email signatures, business cards, social media accounts and websites.
  • Insider/significant shareholder review and validation:
    • Financial plan reviews.
    • Hold mail reviews.
    • Leverage account reviews.
    • Annual Outside Activities review.
    • Preliminary prospectus log maintenance.
  • Other Supervisory reviews as required:
    • Review credit reports including margin calls and debit balances to ensure cash requirements are met.
    • Review incoming/outgoing mail.
    • Review email correspondence that has been flagged for escalation.
    • Review trading conduct of those under close or strict supervision.
    • Review credit reports including margin calls and debit balances to ensure cash requirements are met.
  • Ensure cheque handling at the Branch (deposits & pick ups) is in line with CG requirements.
  • Spot check weekly CRM reports ensuring that suitability assessments are completed as required for various trigger events.
  • Work with the Branch Management to address service complaints while working with compliance and Legal to resolve regulatory complaints.
  • Sub-branch supervision and visits as required.
  • Offer guidance and support to Advisors and their team members on Compliance policies and procedures.
  • Effectively communicate concerns or requirements and ensure that IA teams are following company and regulatory policies and procedures.
  • Liaise with Operations, Compliance and Credit on Compliance related issues where required.
  • Maintain an in-depth understanding of Compliance requirements.
  • Facilitate and participate in regular conversations with Branch Managers, National Sales, and Compliance VPs and CCO to share information and discuss common Compliance-related issues/concerns.
  • Play a key leadership role in helping to train, develop and enforce Compliance policies and procedures within the region to ensure alignment across the firm.
  • Communicate effectively within the region and other RCMs to ensure the strength and effectiveness of Compliance and adoption of policies, processes at the branch level and develop action plans to improve Compliance and overall Compliance review results.
  • Maintain confidential records for Branch Managers (i.e. handle incoming mail and correspondence, draft up and email responses when necessary).

Skills & Qualifications:

  • Must have completed Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) Examinations and ongoing continuing education requirements.
  • Must hold CIRO Supervisor License.
  • Willingness to obtain Options Supervisor License.
  • Well-rounded experience in and knowledge of the brokerage industry.
  • Detail-oriented with strong organizational skills.
  • Demonstrated ability to meet deadlines and work effectively under pressure.
  • Ability to work with employees and clients at all levels.
  • Intermediate to advanced Microsoft Office skills.
  • Experience in a Supervisory role in the brokerage industry is an asset.
  • Dataphile and Execlear experience is an asset.

#LI-VP1 #LI-Onsite #INDHP

All applications will be held in strict confidence.

In order to be considered for employment, candidates selected for interviews will be required to show proof of citizenship, permanent residence or eligibility to work in Canada with no restrictions.

Protecting your online safety:

Canaccord Genuity and its affiliates do not use text messages for recruitment purposes. If you have received a text message claiming to be from CG or an authorized representative regarding job recruitment, please treat as fraudulent and do not respond.

We wish to thank all candidates for their interest but only those applicants selected for an interview will be contacted. No phone calls please. Thank you for your understanding.