Regional Manager, Radiation Operations

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

The Regional Manager is responsible for day-to-day operational oversight of multiple Radiation Oncology clinic locations within a defined geographic area. This role ensures consistent, high-quality patient care, efficient workflows, and strong staff support across all assigned sites. The Regional Manager maintains a regular on-site presence across locations based on operational needs. This position provides hands-on leadership, staff oversight, training, and development while supporting and adhering to Tennessee Oncology’s mission, vision, and values.

ESSENTIAL FUNCTIONS:

Multi-Site Clinic Operations

• Oversees daily operations, staffing, and clinic flow across assigned Radiation Oncology locations, ensuring safe environments and high-quality patient care.
• Maintains consistent on-site presence across locations, adjusting time allocation based on operational priorities and site needs.
• Plans, directs, organizes, and coordinates clinical and administrative activities across all assigned sites.
• Serves as a primary point of contact for vendors, contractors, and building maintenance partners supporting facility operations.
• Partners with onsite and rotating physicians to support clinic coverage, patient scheduling, and resolution of workflow barriers.

Compliance and Oversight

• Ensures adherence to regulatory standards and compliance requirements in collaboration with leadership.
• Monitors compliance with clinical protocols, including simulation workflows, treatment delivery, and equipment safety checks across locations.
• Supports safety initiatives including emergency preparedness, incident response, and facility assessments.
• Assists with audit readiness, accreditation activities, and quality reviews.
• Investigates and resolves patient and staff events, ensuring timely follow-up and documentation.

Leadership and Communication

• Provides regular operational updates to leadership, including performance trends, challenges, and resource needs.
• Conducts routine on-site rounding to assess operations, address staff and patient concerns, and ensure workflow consistency.
• Leads site-specific and cross-site staff meetings to address updates, training needs, and team concerns.
• Ensures consistent communication and alignment across all assigned locations.
• Reinforces performance expectations and accountability across teams.

Process Improvement

• Identifies and implements workflow improvements across sites to enhance efficiency, patient experience, and operational effectiveness.
• Leads and participates in process improvement initiatives, technology implementations, and service enhancements.
• Supports strategic planning efforts related to growth, development, and operational alignment.
• Monitors and analyzes reports and audit results to ensure key performance indicators are met, including patient satisfaction, cost containment, and staff engagement.

Staff Management

• Oversees staffing across assigned locations, including scheduling, PTO coverage, and cross-site resource allocation.
• Manages timekeeping, payroll, and overtime approval for all assigned staff.
• Conducts performance evaluations, coaching, and corrective action processes in partnership with leadership and HR.
• Leads recruitment efforts, including candidate review, interviewing, and hiring decisions.
• Oversees onboarding and training to ensure staff are equipped with necessary resources and knowledge.
• Maintains competency to support clinic operations during high-demand periods.
• Provides coverage for Patient Services Coordinator responsibilities when needed.

Facility Oversight

• Manages vendor relationships, including equipment maintenance, repairs, and supply ordering.
• Coordinates facility operations, including cleaning services, IT support, and property management.
• Oversees inventory management and purchasing across all assigned locations.

Additional Responsibilities

• Participates in organizational meetings and represents clinic operations in system-wide initiatives.
• Reviews daily treatment and simulation charges for accuracy and coordinates corrections as needed.
• Provides occasional after-hours support for urgent operational needs.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Proficiency with Microsoft Office Suite and medical information systems.
• Strong organizational skills with the ability to manage multiple priorities across locations.
• Excellent communication skills with the ability to build relationships across clinical, administrative, and external teams.
• High level of professionalism and customer service, including the ability to manage challenging situations effectively.
• Strong problem-solving and decision-making abilities.
• Ability to handle sensitive and confidential information with discretion.
• Ability to interpret and apply policies, procedures, and operational standards.
• Commitment to fostering collaboration and consistency across multiple sites.

EDUCATION & EXPERIENCE:

• Bachelor’s degree in a healthcare-related field or minimum of 5 years of experience in healthcare operations, including leadership or supervisory responsibilities required.
• Minimum of 3 years of experience supporting or coordinating operations within an outpatient clinical practice required.  Experience in radiation oncology is strongly preferred.
• Experience with clinic policies and procedures, including development, implementation, or compliance, required.
• Strong time management, organizational, and leadership skills required.
• Radiation Therapy license preferred.

OOCUPATIONAL RISK CATEGORY:

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 pounds.
• Ability to travel regularly between assigned clinic locations.
• Occasional travel to other Tennessee Oncology locations may be required.

Job Title:

Physical Activity Required

Amount of time

None

Less than 1/3
(Occasionally)

1/3 to 2/3
(Frequently)

More than 2/3
(Regularly)

Standing

Walking

Sitting

Fingering or manual dexterity

Repetitive finger motion

Lifting or exerting force

    Up to 10 pounds

    Up to 25 pounds

    Up to 50 pounds

    Up to 100 pounds

    Over 100 pounds

Reaching or stretching

Climbing or balancing

Crouching or stooping

Speaking

Hearing

Seeing (with correction)