Regional Implementation Manager – EMEA

About the Role  

The Regional Implementation Manager – EMEA is responsible for driving the hands-on, day-to-day execution of the Media Central platform rollout across EMEA markets. This role ensures that each market follows a clear, repeatable implementation process and that every phase—business analysis, QA, data migration, cutover, and readiness—progresses smoothly, accurately, and on schedule. 
 
Your purpose is to make the rollout work in practice. You help markets understand what needs to be done, when it needs to be done, and how to do it. You coordinate activities across multiple teams, gather updates, resolve blockers, validate deliverables, and ensure no critical task is missed. You provide the operational discipline and momentum needed to get the programme off the ground quickly and consistently. 
 
You act as the operational bridge between local market teams and the global programme. This means translating guidance into clear actions, following up relentlessly, coordinating with vendor and product teams to resolve issues, and ensuring that market-specific nuances are managed without disrupting the global model. 
 
Your work is critical to building implementation scalability. Each successful deployment relies on your ability to drive consistency, reuse learnings, improve the process incrementally, and maintain a structured rhythm across dozens of markets with different levels of readiness. You ensure that regional implementations move forward with minimal rework, minimal confusion, and maximum operational clarity. 
 
Ultimately, success in this role means: 
• markets execute reliably against the plan, 
• deliverables are complete and accurate before moving to the next phase, 
• issues are surfaced early and resolved quickly, 
• stakeholders remain aligned and informed, 
• and the programme keeps momentum across all EMEA markets. 
 
This is a role for someone who brings structure, follow-through, coordination, and hands-on ownership to every stage of the implementation lifecycle—not a strategist, but a doer who ensures that the programme delivers real progress every week. 

What You’ll Do 

1. Implementation Delivery & Day-to-Day Execution 
• Coordinate and support market deployments of the Media Central platform across EMEA.  
• Guide markets through Business Analysis, QA, Cutover, and Data Migration steps, ensuring they understand what to deliver and when. 
• Track daily progress across markets and escalate blockers quickly. 
• Ensure all tasks follow the global deployment process and templates. 

2. Operational Readiness & Quality Assurance 
• Review market inputs for completeness and correctness before passing to global teams. 
• Support QA execution by validating test outcomes and coordinating defect resolution.  
• Verify readiness before cutover activities and confirm that all required steps are completed. 

3. Technical & Platform Support Coordination 
• Work with vendor teams to resolve technical issues, clarify requirements, and maintain alignment with the global delivery schedule.  
• Assist with configuration and functional validation of workflows, especially involving Dynamics 365 Business Central. 
• Provide practical input to the Product Team based on real market needs and operational observations. 

4. Market Coordination & Communication 
• Serve as the day-to-day point of contact for market implementation teams.  
• Prepare and maintain documentation, action logs, and deployment trackers. 
• Coordinate between markets and global teams to ensure consistent communication and expectations. 

5. Post-Implementation Support & Continuous Improvement 
• Conduct post-implementation reviews to capture lessons learned and identify improvements for the next market rollout.  
• Ensure processes and best practices are documented and reused to improve speed and consistency across subsequent deployments.

What You’ll Need  

Education & Qualifications 
• Bachelor’s or Master’s degree in Information Systems, Technology, Business Management, or equivalent experience.  
 
Project & Implementation Experience 
• Hands-on experience in system implementation or rollout roles (Agile, PMI, Lean methodologies). 
• Experience guiding business teams through functional, testing, cutover, or data-related activities. 
• Exposure to ERP or workflow tools; working knowledge of Microsoft Dynamics 365 Business Central is a strong advantage.  
 
Technical Skills 
• Practical understanding of APIs, integrations, and working with data formats such as REST, XML, or JSON.  
• Comfortable reviewing functional behavior and validating configuration/testing outputs. 
 
Personal Competencies 
• Highly organized, reliable, and able to manage multiple markets simultaneously.  
• Clear communicator who can simplify complex topics for non-technical teams. 
• Strong problem-solver with a delivery-first mindset and a willingness to “roll up sleeves” during busy phases. 
• Works effectively in dynamic, multi-market environments. 

Behaviours

• You’re open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.  
• You’re optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with confidence: to try the new and to seek the unexpected.  
• You’re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we deliver extraordinary every day.