JLL

Regional Facilities Manager

Madrid, ESP Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

Regional Facilities Manager - South EMEA Region

Position Overview

Lead facilities management operations across the South EMEA region for established client Global Account, with primary focus on Spain, Italy, and South Africa, while providing strategic oversight for Tier 3 markets (Greece, Portugal, Austria, Switzerland, Romania, Turkey, Kenya, Egypt).

Drive operational excellence, financial control, and market leadership while developing data-driven insights, implementing tier-based operating models, managing comprehensive stakeholder relationships, establishing vendor sustainability partnerships, and developing talent management frameworks with health and safety programs.

Key Responsibilities

Strategic Leadership & Operations

  • Oversee FM operations across established client portfolios in primary markets

  • Set regional vendor management strategy and drive cost control consolidation

  • Support long-term project strategy and manage stakeholder relationships for large regional projects

  • Generate monthly data-driven insights for risk and opportunity analysis across operations, H&S, sourcing, and budget management

Client & Stakeholder Management

  • Serve as senior relationship executive for key regional stakeholders

  • Lead complex procurement processes and contract negotiations

  • Identify and map comprehensive stakeholder networks with targeted improvement initiatives for resistant stakeholders

  • Champion long-term customer relationship management strategy

Financial Management & Controls

  • Develop and finalize regional budgets with quarterly review oversight

  • Drive resource allocation decisions and approve major supplier agreements

  • Implement monthly cost-reduction initiatives with budget optimization programs per country

  • Monitor budget variances and validate regional capital expenditures

Team Development & Vendor Management

  • Lead operations teams with succession planning for key leadership roles

  • Implement talent management systems with mentoring and personal development plans

  • Establish H&S training frameworks with comprehensive completion tracking

  • Drive vendor performance monitoring and establish sustainability agenda requirements for all partners

Process Implementation

  • Support CAFM system implementation and workplace utilization optimization

  • Implement tier-based operating model with clearly defined role assignments across all portfolio sites

  • Ensure compliance with client SLAs and regulatory requirements

Required Qualifications

Education & Experience

  • Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field

  • 10+ years FM experience with minimum 5 years in senior market leadership roles

  • Proven track record managing FM operations across multiple markets

  • Experience with multinational corporations, budget management, and client relationship management

Skills & Competencies

  • Fluency in English required; Spanish/Italian highly preferred

  • Exceptional leadership and strategic thinking abilities

  • Advanced communication and presentation skills for senior executive interactions

  • Data analysis capabilities and experience with change management

  • Deep understanding of FM systems, sustainability programs, and H&S implementation

Travel Requirements

Travel required (10-20%) across primary markets for client relationship management, team leadership, and market development.

This role offers exceptional opportunity to lead a strategically important regional portfolio while driving measurable improvements across operational excellence, financial performance, and organizational development.

 

Location:

On-site –Barcelona, ESP, Madrid, ESP

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.