WHY PATIENTS NEED YOU
The I&I Key Account Manager Regional Director (KAM RD) is responsible for leading and coaching the I&I Key Account Management Regional team, with a key focus on executing a patient's first approach while impacting aligned market and brand goals.
WHAT YOU WILL ACHIEVE
As the most senior Account Management role in the field, the I&I KAM RBD will impact goal progression by utilizing local knowledge and leadership skills to coach their KAM direct reports to develop and execute against strategic account plans that are mutually aligned to both Pfizer and the customer. KAM RBDs will also compliantly provide and coach their KAMs to provide cross-functional leadership with account and customer information to enable collaborative communications that support aligned business imperatives across the appropriate roles aligned to the Integrated Account Team model.
HOW YOU WILL ACHIEVE IT
Provide the day-to-day leadership and management of Account Management Colleagues, including alignment to brand / market goals, KPIs and performance management.
Take full accountability for all personnel issues and act as the final point of escalation for all Account Management roles in their region, coordinating with the KAM National Lead when needed.
Lead the consistent execution business and account priorities within the region with a focus on long and short-term mutual value opportunities identified with prioritized accounts and aligned with market and brand goals, as well as company and the I&I Key Account Management vision.
Lead Account Management roles to execute while leveraging the full account team model and Account / Customer engagement strategies to drive business performance.
Deliver documented capabilities-based coaching to support skill excellence and optimal development across the KAM team.
Manage the various budgets for the assigned region.
Maintain required technical, environmental, and Account Management expertise to respond accurately and compliantly to all questions regarding products, policies and business-related issues from customers and account management colleagues.
Recruit and select candidates for Account Management positions in compliance with Pfizer requirements, utilizing approved hiring materials.
Work with cross functional partners to develop therapeutic area goals, strategies, and tactics for KAM organizations.
QUALIFICATIONS
Must-Have
Applicant must have a bachelor's degree with at least 12+ years of experience.
10+ years of previous pharmaceutical, biotech, or medical marketing/sales experience.
Experience in Account Management/Key Account Management with at least three years spent in a promoted position with demonstrated leadership of teams.
Previous leadership/supervisory experience and ability to develop and motivate others, lead through change, and deliver business imperatives required.
Proven track record of performance and meeting organizational goals.
Experience managing diverse teams of colleagues with different grades and responsibilities.
Proven ability to manage performance and develop talent.
Nice-to-Have
Master's degree with at least 10+ years of experience; OR a PhD with 7+ years of experience.
Strong understanding of the pharmaceutical business and the environmental and business trends impacting the pharmaceutical industry.
Strong organizational and analytical skills with the ability to analyze and draw appropriate conclusions using approved Account Management metrics and measurements.
Strong communication skills include the ability to think and communicate with the audience’s needs first.
Excellent facilitation skills.
OTHER JOB DETAILS
Last Date to Apply for Job: May 18, 2026
Additional Location Information: USA - Remote
Eligible for Relocation Package – NO
Secondment 10-12 months
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.