Regional Branch Facilities Manager

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

Reports to a Director of Facilities, supporting the management of the credit union’s facilities, properties, tenants, and teams occupying space within the facilities. Ensures a professional environment is maintained, quality service is enhanced, and safety is encouraged while supporting the needs, image, and branding of the credit union.

Job Description

LOCATION:

Can consider Southern Utah or Phoenix area for home location.

To be effective, an individual must be able to perform each job duty successfully.

• Manages members of the Facilities Maintenance Team, ensuring staff competency through regular reviews, adequate training, coaching, and skill development.
• Manages operations and maintenance of multiple corporate facilities or branch locations, including commercial grade environmental and critical systems as applicable (HVAC equipment [condensers, furnaces, chillers, boilers, air handlers, VRF components], UPS and generator backup systems, plumbing, lighting controls, utilities, EV charging, etc.) and supports troubleshooting, maintenance, and repairs.
• Performs regular site inspections to ensure quality team performance, identifies immediate and long-term maintenance needs, and plans for capital improvements.
• Maintains positive relationships with other credit union teams and third parties (tenants, vendors, etc.).
• Receives internal and external concerns/complaints, collects information, and coordinates appropriate departmental responses.
• Verifies and approves invoices that accurately reflect products and services delivered.
• Manages development/deployment of the preventative maintenance program.
• Supports development and management of capital and operating budgets.
• Oversees and manages projects and collaborative project tasks assigned to the Facilities Team, including capital projects and facility decommissioning.
• Develops scope and manages contracted services for the Facilities Team and ensures that all contracts and work performed meet MACU guidelines, standards, and security protocols.
• Supports facilities department database/CMMS administration: updates database records, extracts reports, supports users, identifies opportunities for improvement, etc.
• Supports risk analysis reviews for vendors, systems, and processes.
• Develops, implements, and monitors industry best practices for operations and maintenance.
• Travels frequently between MACU locations, including occasional overnight travel.
• Responds to and addresses after-hours calls and emergencies as needed.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience

• Five years prior experience working in Facilities, Properties and Property Management is required.
  Two years prior experience as supervisor and in personnel development. 
• Equivalent to a two-year college degree or completion of a specialized course of study. Bachelor’s Degree in Facility Management or similar is preferred.

Licenses, Certifications, Registrations

• Current Driver’s License
• FMP, CFM, CPM, PPI (or similar) or will be required to obtain within a reasonable timeframe after hire.
• OSHA 10 Year or will be required to obtain within a reasonable timeframe after hire.

Computer/Office Equipment Skills

• Demonstrated proficient skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Language Skills

• Must have the ability to read, write, and interpret documents such as safety rules, operating/maintenance manuals, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees, members, or clients.

Knowledge & Skills

• Thorough knowledge of related disciplines to anticipate impact across the organization
• Problem solving skills
• Verbal/written communication skills

Leadership and Organization Development

• Personally, trains and develops direct reports and demonstrates ownership in the development of each team member, with emphasis on leveraging diversity
• Works effectively and regularly across functions
• Responsible for effectiveness of team and performance results

Scope and Strategic Impact

• Manages daily activities of staff
• Manages operational activities of relevant business processes; accountable to BU leadership
• Responsible for overall direction, coordination and evaluation of team
• Limited to no revenue generation responsibilities (except for sales roles)
• May have some budget responsibility
• Operates with some autonomy on role specific operational matters
• Proactively identifies and resolves issues that impact the business.
• Sets objectives for self and/or a team/project members
• Delivers the results that have a tangible impact for function or business process
• May provide some input to strategic planning
• Implements strategic plans with consideration of available resources and operational challenges
• Strategic planning horizon generally 6 months or less

Analytical Thinking & Problem Solving

• Applies significant knowledge of principles, advanced techniques and theories to create unprecedented solutions
• Uses extensive intuition and experience to complement data
• Gathers and analyzes information at an advanced level
• Implementation of solutions requires a short to medium term view

Other Skills and Abilities

• Demonstrated excellent customer service skills.
• Well-versed in and maintains knowledge of technical operations and facility management best practices.
• Operates well both as a team member and independently with minimal supervision, makes decisions, proactively solves problems and prioritizes duties, tasks and projects.
• Professional, exercises personal discretion and independent judgement.
• Adaptive to change, responds positively to altered circumstances or conditions.
• Excellent interpersonal skills, including the ability to lead and collaborate with multiple teams.
• Possesses a desire and willingness to learn and continually update knowledge of financial concepts, strategies, systems etc.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Requires frequent standing, walking, sitting, using hands to handle or feel, reaching with hands and arms, talks and hears. Occasionally climbs stairs and ladders, kneels or crawls.

Vision Requirements

Requires close, distance, color, peripheral and depth perception vision as well as the ability to focus, occasionally in bright and low light conditions.

Weight Lifted or Force Exerted

Frequently lifts up to 10 pounds, occasionally lifts up to 25 pounds and rarely lifts up to 100 pounds.

Environmental

Generally indoor office type conditions, occasional outdoor exposure.

Noise Environment

Moderate noise (business office with computers and printers, light traffic), occasional mechanical noise

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.