Permanent Term Contract (Fixed Term)
Job Description:
Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.
Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.
Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.
🚀 Your next challenge
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The Regional Cloud Devops will have the responsibility to create and maintain cloud infrastructures in the Region driving the implementation of cloud resources in Sodexo environments with the support or the Cloud Regional Partner and with internal cloud engineers. He/she will ensure that all teams work following Sodexo defined Cloud standards with focusing on the continuous automation trough CI/CD Best practices. He/she will be implementing cloud enablers with a Security, FinOps and adequate continuous documentation perspective, aligned with the TOM best practices, tools and associated workflows.
Regional Cloud Devops will work closely with the development teams in countries (insourced and outsourced) acting as technical reference for the countries DevOps or Cloud Engineering teams involved in the enablement of solutions in the cloud, accompanying the teams providing technical guidance over the specific resource’s configurations, already stablished in Sodexo components portfolio by the Foundations and Platforms Competence Centre and Global Architecture team.
What you’ll be doing:
Plan: define and describe the features and functionalities of the CI/CD resources over the applications and systems which will be created, tracking progress with enough level of detail, from single-product tasks to tasks that span multiple product portfolios. The role can create specific actions into the backlogs, track bugs, manage agile infrastructure releases with agile boards, and progress review to plan DevOps activity providing agility and visibility at regional and country level for projects.
Code review/automation: with good programming (writing, testing, reviewing, and integrating code) and compiling capabilities, can provide guidance over the code to build artifacts that can be deployed in multiple environments with focus on quick automation without sacrificing quality, stability, or productivity using CI/CD
Deliver: Provide technical guidance and support on deploying applications to production environments in a consistent and reliable manner including the implementation and configuration of the basic fully managed infrastructure that underpin those environments. Clear release management process with well-set approval stages setting up automatic gates that move applications from one phase to another until they are available to customers and supporting the evolution of these processes to make them controlled, scalable, and repeatable.
Use: Help providing guidance on maintaining and monitoring applications, as well as troubleshooting, in production environments adopting DevOps practices, ensuring reliability, high availability, and with the goal of zero system downtime, while strengthening security and governance practices that should be followed.
Monitoring: Ensuring the enablement of standard mechanisms to identify issues before they affect the customer experience and quickly mitigate them as they arise. Following the implementation of observability as wellwith actionable alerts, and full visibility of applications performance and the underlying infrastructures.
The Regional Cloud Devops will have the responsibility to Manage and provide guidance to the local infrastructure and development teams on:
• Guidance and support in the migration activities of local infrastructure and solutions to cloud for all region countries.
• Ensure the implementation across all countries of the standard IT framework & tools around cloud infrastructures, defined by Foundations & Platforms competence centre
• Ensure that the Local DevOps teams (internal or external) are engaged in the different regional infrastructure teams with the Platforms and Foundations Competence Centre and regional cloud partners.
• Support in the implementation of the Target Operational Model in the region focused on Infrastructure and platforms.
• Drive the adoption of standard processes and tools by cloud regional partners
• Work closely with the applications teams to provide technical guidance to support the definition of the underpinning cloud infrastructures that will be used by the solutions.
• Ensuring standardization and usage of the CI/CD workflows trying to achieve high level of automation across the region promoting IaC in all deliveries.
• Helping countries on technical enablement’s required on the Move to Azure roadmap.
• Ensure that Knowledge management and standardization of the different developments and enablement’s follow the New TOM aligned with the ITIL Processes in service management / service delivery activities
• Focus on knowledge management ensuring traceability and proper documentation of the infrastructures and applications assets in the CMDB.
• Providing support to the development teams on the CI/CD workflows applied in countries
• Monitor and manage all KPI based performance, spotting trends, and ensuring the highest level of quality of service.
• Help regional teams on problem management related with application developments and IaC
• Ensuring that a secure development approach is followed across the region.
🌟 You’re a match
• Soft Skills
o Team Collaboration Skills with ability to manage teams remotely
o Stress and Priority Management
o People and Resources Management
o Client Focus / Customer Satisfaction
o Adaptability on Multi-Cultural Environment
o Project Management Skills is a Plus
o Able to challenge the status quo and to work in a changing environment
o Strong leadership and influencing skills
o Quick decision maker
o Willingness to travel up to 25%
• 3rd Party Supplier Management
o Relationship Management
o SLAs, KPIs, and Penalties Management
o Offshore / Onshore Partner Management
• Knowledge / Experience:
The candidate should have a minimum of 3 years experiences in DevOps role managing IT Infrastructures with Cloud platforms on an international / multi-national environment, a background of Development and cloud FinOps experience will be valuable. o +10 years’ experience in IT
o +5 years managing teams
o +5 years of experience related to infrastructure management (virtualization, infrastructure, migrations and maintenance)
o Hands on experience in Azure Services, Active Directory, Azure Devops
o Global understanding of networking (IP, switching, security)
o Azure Cloud infrastructures, Active Directory and Azure Devops skills and hands on experience are key
o Valuable experience in Cloud FinOps to ensure the most efficient way of using cloud services
o Project Management experience will be valuable
o Experience managing multiskilled teams
o Very good IT knowledge adopting new technologies in existing environments
o Knowledgeable in ITIL methodology
o Infrastructure monitoring tools: Datadog, Dynatrace, NewRelic, Nagios
o DevOps practices / principles, especially knowledge of our CI/CD tools (Azure DevOps,Terraform, Gitlab)
Languages:
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Competencies:
Builds effective teams (Competent)
Cloud Computing (Competent)
Communication (Competent)
Containerization and Orchestration (Competent)
DevOps (Competent)
Infrastructure Management (Competent)
Multitasking and Time Management (Competent)
Nimble Learning (Competent)
Problem-Solving (Competent)
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☀️ Happy at work
1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive work place where all abilities are celebrated, and equal learning and growing opportunities are a given.