As a Multi-Life Regional Account Manager III, you will play a critical role in managing key client relationships and delivering exceptional service within Guardian’s Multi-Life team. This position will begin with a primary focus on Multi-Life Disability, and over time, you’ll have the opportunity to expand your expertise to include Life products, broadening your skillset and career growth.
You Are
A self-starter fueled by collaboration and complex problem solving.
Able to transform conceptual thinking into actionable insights.
Comfortable partnering across the company with underwriters, wholesalers, product creators, market developers, technology and service partners, and leadership.
Driven by a desire to deliver exceptional experiences for employers, employees and producers.
Act as the overall relationship manager throughout the lifecycle of a case—from implementation through successful delivery of service administration for key Multi-Life accounts.
Design and execute innovative, technology-driven enrollment strategies while balancing inventory and capacity needs with risk management strategies.
Partner with sales, service, and technology teams, brokers, clients, and other members of the Multi-Life department to deliver tailored solutions.
Manage critical relationships (both employer and producer) with strong communication, influencing, and negotiation skills.
Collaborate across teams to evolve Multi-Life products for new audiences.
Become an expert user of key systems including administrative tools, online enrollment, and execution.
Support key Multi-Life projects during development and/or testing phases.
Demonstrate self-awareness and embrace feedback for continuous improvement.
3–5 years of Account Management experience, Insurance industry experience is preferred.
Bachelor’s Degree and/or equivalent work experience.
Strong Microsoft Excel skills and ability to quickly learn technology.
Exceptional communication skills with the ability to influence and negotiate.
Independent problem-solving and service recovery capabilities.
Strong organizational skills and attention to detail.
Ability to anticipate and exceed customer needs.
Willingness to challenge the status quo and inspire change.
Knowledge of the Multi-Life marketplace is a plus.
This role is hybrid, 3 days a week in office in our Bethlehem, PA or Pittsfield, MA offices.
Salary Range:
$68,970.00 - $113,310.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.