Referral Coordinator

Hours of Work :

40

Days Of Week :

Monday - Friday

Work Shift :

Job Description :

Job Summary:
The Referral Coordinator will provide support to the Methodist Orthopedic Specialist group. The Referral Coordinator will serve as the main point of contact into the Methodist Orthopedic Specialist clinics as it relates to incoming calls, appointment scheduling, and follow up calls related to patient referrals. The Referral Coordinator will also serve as a liaison between the referral departments, Methodist Medical Group clinical practices and associated medical neighborhood.

Job Responsibilities:

• Ensure referral is obtained as needed
• Follow up with PCPs and insurance to ensure referral is active and accurate
• Request medical records, imaging and any other documents needed
• Update registration
• If new patient, input all patient information (demographics, insurance, etc.)
• Schedule new patient appointments
• Send new patient paperwork via MyChart
• Works WQ 11874 (Referred To)
• Work Leading Reach and Right Fax referrals, added to Epic
• Always attach referral to visit appointment
• Ensures all requested patient referrals are completed within the established department time-frame criteria.
• Performs other duties as directed by the Practice Manager

Education

• High School Diploma or GED Required
• College degree a plus, Preferred

Experience & Skills

• 5+ years of professional medical knowledge in a practice setting
• Strong EMR Experience
• Strong Microsoft Experience
• Bilingual a plus

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• Newsweek’s America’s Most Admired Workplaces 2026

• Glassdoor’s Best-Led Companies 2025

• Fortune’s Best Workplaces in Health Care 2025

• Great Place to Work Certified 2026-2026

• Glassdoor’s Best Places to Work 2025

• TIME’s Best Companies for Future Leaders 2025

• Military Friendly – Gold Employer 2025

• Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025

• Becker’s Healthcare Top Places to Work in Healthcare 2025

• Newsweek’s Greatest Workplaces 2025