Reference Coordinator- Post Acute

Focused on ongoing program management

Netsmart 

Netsmart is transforming healthcare through innovation and purpose. With over 50 years of experience and strong year-over-year growth, we lead in post-acute, behavioral health, human services  technology.

We build more than software. We partner with providers to solve challenges, anticipate change, and deliver smarter, more connected care. From EHRs to AI-driven solutions, our mission is to empower care teams to improve outcomes and redefine what’s possible in healthcare

In this role, you will support our Post-Acute Business Unit and focus on ongoing program management. Post-Acute partners with providers in  home health, hospice, palliative, personal care, skilled nursing and senior living to deliver innovative technology solutions.

Working in Netsmart’s Sales Enablement organization, you will work closely with Sales and the Post-Acute business unit leaders to align the best client advocates to their opportunities to close deals and support Netsmart’s growth. Collaboration and process improvement efforts will be at the heart of your day, as you partner across cross-functional teams to strategize client connections for the best outcomes while also playing a role in responding to Request for Proposals (RFPs). This position offers the opportunity to influence sales, build relationships, and to be an integral part of a collaborative, results-driven environment. If you're a proactive individual with program or project management skills and a passion for collaboration and innovation, we encourage you to apply and help shape the future of healthcare advocacy.

Responsibilities

• Support development and management of complex internal and external programs to deliver business-aligned outcomes
• Identify opportunities to improve program outcomes by researching program development and management best practices
• Responsible for completion of program tasks and deliverables, development of business processes to meet program objectives
• Lead cross functional groups and business stakeholders to ensure program deliverables are met
• Create and maintain reporting on program performance against defined goals and objectives
• Collaborate with Sales and Post-Acute Business Unit leaders to respond to RFPs
• Proactively develop and apply knowledge of industry intelligence and trends relevant to specific audiences
• Integrate and champion innovative solutions to enhance operational efficiency and team productivity

Qualifications

Required

• Bachelor's degree or equivalent relevant work experience
• At least 2 years of experience with program administration
• At least 2 years of experience managing financial budgets and/or accounting tasks
• Effective and efficient communication skills and be able to organize, prioritize and schedule a high workload
• Demonstrated analytical and problem-solving abilities
• Strong collaborative skills and the ability to communicate effectively with various audiences

Preferred

• Ability to work onsite, in Overland Park, KS
• Ability to secure and deploy resources effectively and efficiently
• At least 2 years experience in the Post-Acute industry
• Experience with ReferenceEdge
• At least 2 years of experience with program development or project management
• Ability to anticipate and balance the needs of multiple stakeholders
• Ability to plan and prioritize work to meet commitments aligned with organizational goals

Expectations

• Potential travel 10% of the time as needed

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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