Job title: Redress Lawyer
Division: Legal Division
Department: Investment, Insurance and Pension and Redress (IIR)
Salary: National (Edinburgh and Leeds) ranging from £47,200 to £65,000 and London from £49,700 to £70,000 (salary offered will be based on skills and experience)
This role is graded as: Associate - level 8 - Practising Legal
Your recruitment contact is Raimonda via raimonda.stankute@fca.org.uk. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
The Legal Division provides expert legal advice across the full spectrum of the FCA’s activities, including regulatory policy, supervision, enforcement and operational matters. Within Regulatory & Corporate Legal, the Investment, Insurance Pension and Redress (IIR) department advises on key policy and supervision issues affecting retail investments, insurance, pensions and consumer redress.
The Redress team plays a central role in securing compensation for consumers when things go wrong in financial markets. The team advises on major industry redress schemes and the legal frameworks that underpin consumer complaints and compensation, helping ensure consumers receive the redress they are due.
Role responsibilities
Support the FCA’s strategic work by clarifying potential motor finance redress issues and collaborating with the HM Treasury and the Financial Ombudsman Service to modernise the redress framework
Advise on the application and practical impact of regulatory requirements and statutory powers, ensuring firms comply with relevant rules and law
Work on complex and high-profile legal matters at the forefront of financial regulation and consumer protection
Influence policy development by advising on legal powers and risks and translating policy into rules and guidance for the FCA Handbook
Advise on both project and business-as-usual (BAU) work of the redress team, while continuously learning and growing in a unique legal context
Collaborate on pioneering projects with colleagues across the FCA, government departments and external organisations such as the Bank of England and HM Treasury, while building strong relationships at all levels
Build strong working relationships with stakeholders and contribute to cross-organisational initiatives
Take ownership of your work while developing your expertise in a unique and influential regulatory environment
Skills required
Minimum:
Solicitor or barrister qualified in England or Wales, or holder of an equivalent foreign legal qualification, with some post-qualification experience
Essential:
Strong analytical skills with the ability to provide clear and well-reasoned analysis of complex legal issues
Ability to quickly understand new or unfamiliar legal issues, with enthusiasm and sound judgement
Ability to develop pragmatic, outcome-focused solutions to complex problems
Confidence in providing legal advice and appropriately challenging issues where required
Strong communication skills and the ability to build and maintain positive working relationships
Ability to work collaboratively across teams and with external stakeholders
A proactive and adaptable approach to working in a fast-paced regulatory environment
Benefits
25 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle
For a full list of our benefits and our recruitment process as a whole visit our benefits page.
Our values and culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability confident: our hiring approach
We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelines
Timeline:
Job advert closes: midnight, 30th March 2026
CV Review/Shortlist: 1st April 2026
Interview: w/c 7th April 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.