Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
We are looking for a compassionate Recovery Navigator to support parents, carers, families and friends affected by drug and alcohol use. You will deliver targeted one-to-one support, group interventions and recovery-focused case management, helping families reduce harm, build resilience and engage positively with recovery services.
The role includes providing sensitive bereavement support and working closely with internal teams and external partners to ensure coordinated, person-centred care. Flexible working, including evenings and weekends, is required.
Provide one-to-one and group-based support for families and concerned others
Manage a caseload, including risk assessments, safeguarding and recovery planning
Deliver compassionate bereavement support related to substance use
Support access to treatment services and community resources
Work collaboratively with multi-disciplinary teams and external agencies
Maintain accurate records using an online case management system
Follow safeguarding policies to identify and reduce risk
Experience supporting individuals or families affected by substance use or recovery
Confident in case management, safeguarding and one-to-one interventions
Compassionate, organised and able to manage complex situations
Strong communication and partnership-working skills
Flexible to work evenings and weekends
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership
Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date:
2026-01-30