RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT)
Department: Department of the Air Force
Location(s): McChord AFB, Washington
Salary Range: $69373 - $90190 Per Year
Job Summary: This is a Washington National Guard Title 5 Excepted Service Technician position: RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT) Location: 225th Support Squadron Joint Base Lewis-McChord, Washington 98438 Air National Guard Units Appointment Type: Permanent, excepted service Advertised as: Title 5 May be used to fill one or more vacancies. *Ensure you read this announcement in its entirety, complete all application requirements, and your USA Jobs profile name is accurate*
Major Duties:
- A GS-0308-9, RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT): Assists in the management of the Records Management (RM) and Records Life Cycle Program for the assigned Group/Squadron/Flight according to Air Force directives. Aids the organization with meeting statutory records management requirements, to include training,policies, and technologies used to identify, organize, protect, share, archive, and dispose of official government records through the use of automated management systems, instructions,and general guidance from higher headquarters. Utilizing various information systems,maintains user access controls, electronic records structure, permissions, storage, password controls and procedures using applicable security policies and regulations. Implements policy and guidance governing the implementation of knowledge management initiatives. Manages reports, matrices, and requests for information, as well as collaborative planning tools to ensure timely delivery of decision-quality information to organizational stakeholders. Assists with the management of processes for the assigned Group/Squadron/Flight to plan,coordinate, share and control information. Manages content to support and promote knowledge management. Supports the continuous development of new communities of practice. Validates all data related business requirements. Provides customer service by assisting and educating users on authoritative data sources, data services, and presentation tools to meet organizational objectives. Aids non-homogenous work centers throughout the wing to integrate planning,development and implementation of knowledge programs and systems. Assists Continuous Process Improvement techniques to improve mission and business processes. Uses various software to enhance access to relevant cross-functional information. Provides EIS web management and administrative support. Ensures site content adheres to applicable policies and standards. Assists leadership in moving towards implementation of effective knowledge management practices. Promotes use of knowledge management and information sharing practices. General understanding of Air organizations, missions and procedures, and recommends appropriate technologies to support current policies and practices. Facilitate a clear understanding of the needs and requirements of information required by the end-users.Encourages knowledge sharing between information owners and users through the operational processes and systems. Facilitates collaboration for the assigned Group/Squadron/Flight through use of the latest technologies. Designs, builds and maintains knowledge initiatives. Maintains integrative dashboards of data to enable informed decision-making. Advises units on improvement of work methods and procedures through information management automation. Provides software support. Advises Leadership on enterprise-wide data governance frameworks with a focus on the improvement of data quality and the protections of sensitive data through the use of standards,principles, governance, metrics, processes, related tools and data architecture to change organizational behaviors. Provides guidance and training concerning information privacy,confidentiality, security, disclosure and sharing of information collected regardless of media. Other duties as assigned.
Qualifications: GENERAL EXPERIENCE: Progressively responsible experience that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; and communicate effectively orally and in writing. SPECIALIZED EXPERIENCE: Must have at least 24 months experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.
How to Apply: To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12884480 A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Application Deadline: 2026-04-06