Job Title: Receptionist
Location: Garston Veterinary Group, Trowbridge (travel to Frome, Melksham, Warminster & Westbury is required)
Job Type: Permanent, Full-time
Hours: 40 hours per week across four days
Shift patterns are variable but rota will be published 2 months in advance.
Typically, this will be 7.30am-6pm, 8am-6.30pm or 8.30am- 7pm with a 30-minute lunch break.
1:4 Saturdays required, (8am-4pm or 8am-12pm).
We have an exciting opportunity for a Receptionist to join the fantastic team at Garston Veterinary Group.
We are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. You will be responsible for welcoming clients and their pets to the practice in a warm, professional manner and providing support to our friendly team.
This is a busy, varied role, so previous experience would be preferable but not necessary.
Roles and responsibilities include
Welcoming clients and their pets in a warm, professional manner
Managing the diary; booking in appointments and surgical procedures
Answering a range of client questions via email and telephone
Pro-active communication between clients and colleagues to ensure the day runs smoothly
Administration duties e.g. scanning paperwork, filling in forms etc
Processing prescription requests
Taking payments
Promoting offers and services
Ensuring that reception is clean and well-stocked
Benefits include
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities, CPD encouraged and funded
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About us
Garston Veterinary Group is comprised of five practices across Somerset, each with an experienced team dedicated to the treatment of domestic pets.
We aim to provide the best quality of care, and we invest heavily in training, the latest equipment and modern facilities in order to do so.
We're a social group, frequently organising events throughout the year to bring together our company culture and support mental well-being.
We also support local charities, including Cats Protection, Guide Dogs and raised money for Move the Mind. This year we are fundraising for 'Youth Adventure Group'.
Garston Veterinary Group is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.
At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.
We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.
All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Garston Veterinary Group, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
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Salary Value: £26,471.00 per annum;