Receptionist Part-Time

As a Receptionist you will be responsible for providing professional, courteous and exceptional service to all customers.  The front desk receptionist plays a key role in maintaining the store reputation and image.

Here’s What You’ll be Doing:     

• Greets customers and visitors, ensuring optimum customer service.   

• Answers and directs phone calls and ensures messages are delivered to the respective parties.   

• Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information.   

• Answers customer questions about services performed or refers them to someone who can.   

• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.   

• Performs other duties as required by the Sales Manager to ensure the successful operation of the dealership.   

Skills and Qualifications   

• Minimum of 1-year experience in a related field.   

• Proficiency with Microsoft Office.   

• Excellent telephone etiquette.   

• Excellent interpersonal, communication (verbal & written English) and customer service skills.   

• Detail-oriented and excellent organizational and multi-tasking skills.   

• Ability to work efficiently and effectively under pressure with simultaneous deadlines.   

• Experience with licensing, CDK and 180 is an asset.   

Why Work For Us?   

• Competitive Compensation - whether you are working in sales, service, parts, or in a support function, we offer a competitive compensation package.     

• Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.  

• Stock Purchase Program - part-time employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.  

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted. 

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process    

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.