Receptionist at Morgan & morgan

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary
We are seeking a Receptionist to join our Case Control Center (CCC) team! This individual will serve as the first point of contact for visitors and callers, ensuring smooth operations within the CCC. The role involves supporting call center agents and staff, managing conference rooms, and assisting with day-to-day administrative tasks. The ideal candidate is organized, professional, and capable of working independently while maintaining a welcoming atmosphere for potential clients and team members. They must be presentable, well-dressed, and carry a pleasant demeanor that reflects the professionalism of our organization.

Wage: $15/hr

Responsibilities

Promptly answer and professionally route incoming calls using a multi-line phone system, ensuring callers are directed to the appropriate department or individual while maintaining a courteous and efficient front-line experience.
Greet visitors and potential clients upon arrival, ensuring a professional and friendly experience.
Provide general information about the CCC and its services.
Assist with scheduling and maintaining conference rooms for meetings and training sessions.
Support call center agents and supervisors with administrative tasks as needed.
Handle incoming and outgoing correspondence according to established protocols.
Maintain office supplies and equipment, coordinating with vendors as necessary.
Ensure shared spaces (e.g., reception area, conference rooms, and break areas) are organized, stocked, and ready for use.
Perform clerical duties to support CCC operations and staff.

Qualifications

High school diploma or GED.
Entry-level experience in an office or call center environment preferred.
Knowledge of general office practices and procedures.
Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Strong oral and written communication skills.
Sound judgment and decision-making abilities.
Proficiency in Microsoft Office and Outlook (experience with call center software is a plus).

#LI-EZ1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Receptionist

Related Jobs

SR DATA SCIENTIST, SMAI OI

Hardware/Geomatics Project Engineering Intern

COMSEC Manager

Sr. Software Engineer - 10895

React Native Engineer

Staff Embedded Software Engineer