Receptionist

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub (soon to be Happen Bank) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

We are seeking a professional, service-oriented part-time Receptionist to be the first point of contact for employees, visitors, and vendors at our Lehi office. This role combines traditional front desk responsibilities with core physical security duties to ensure a safe, welcoming, and well-managed workplace environment.

What You'll Do

Reception & Customer Service 

• Greet and assist all visitors, candidate, employees, and vendors with professionalism and warmth.
• Manage the front desk area to ensure it is tidy, organized, and welcoming
• Provide general information and support to employees and guests

Security Operations 

• Issue and manage employee and visitor badges using access control systems
• Monitor and enforce access control procedures, including tailgating prevention 
• Maintain visitor logs and ensure proper check-in/check-out procedures
• Report and escalate any suspicious activity or security incidents
• Collaborate with the Physical Security team on incident response and investigations

Vendor & Contractor Support 

• Verify credentials and ensure vendors/contractors follow site access protocols
• Coordinate with facilities and security teams for scheduled maintenance or deliveries 
• Escort or monitor vendors as needed during sensitive operations

Event Support 

• Assist with on-site events by managing guest lists, issuing temporary badges, and coordinating with event organizers
• Provide logistical support during events, including wayfinding and crowd management
• Ensure security protocols are maintained during high-traffic periods

Administrative & Operational Support

• Maintain inventory of office and security supplies (badges, lanyards, visitor passes)
• Support emergency procedures including evacuation and drills
• Assist with mail and package handling as needed
• Document and update standard operating procedures related to front desk and security tasks

About You

• 2-3 years of experience in a receptionist, front desk, or security-related role
• Bachelor's degree in a related field; or equivalent work experience
• Strong interpersonal and communication skills
• Experience with access control systems (e.g., Lenel, Brivo, Openpath) preferred
• Ability to remain calm and professional in high-pressure situations
• Detail-oriented with strong organizational and multitasking abilities
• Familiarity with basic security protocols and emergency response procedures 
• You've been using AI tools in your daily to have real opinions about them — what they're good at, where they fall short, and when to trust the output. You're ready to apply that intuition in your work to solve real world problems

LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.