JLL

Receptionist

Shanghai, China Full time

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview:

We are seeking a mature and professional Front Desk Administrative Specialist to serve as the first point of contact and a key support member for our office. This role requires a deep understanding of FM service goals and company policies. The ideal candidate will be responsible for delivering exceptional front-line services, managing office resources, and ensuring the smooth day-to-day operation of the reception and meeting areas.

 

Key Responsibilities:

1. Front Desk Operations & Guest Services:
- Serve as the primary company representative, providing a professional and welcoming experience for all guests.
- Operate the main switchboard, handle incoming calls, and manage the monthly update of the internal telephone directory.
- Monitor and uphold high service standards for all front desk-related services, including tea lady coordination.

2. Meeting Room & Facility Management:
-  Manage the meeting room booking system to ensure efficient scheduling.
-  Conduct daily check-ups of meeting rooms to ensure they are maintained according to company standards.
-  Set up meeting room facilities (audio/video equipment, seating) according to user requirements prior to each meeting.
-  Track and ensure a clean, functional, and professional meeting room environment.
-  Perform specialized management of the ESP & CPH meeting room systems.

3. Administrative Support & Resource Management:
-  Manage the stationery application, inventory, and distribution process.
-  Oversee employee badge (access card) management, including issuance and deactivation.
-  Process requests for name plate checking and updates.
-  Provide other front desk support services and coordinate on soft service requests as confirmed by the Hub Lead.
-  Fulfill other reasonable administrative duties as requested.

Location:

On-site –Shanghai, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.