Receptionist

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you!

Job Description

Reporting to the Vice President, Global IT, this role is responsible for answering incoming phone calls to the main switchboard, responsible for greeting visitors, processing incoming & outgoing mail/couriers, requisitioning & receiving office supplies and various ad-hoc administrative tasks as assigned. This role is a full-time permanent opportunity based fully onsite at our Mississauga, ON office location.

Benefits

• Health Insurance (includes Virtual Health, and HCSA)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term Disability
• Short-term Disability
• RRSP Match
• Paid Vacation
• Floating Days
• Employee Assistance Program
• Employee Engagement Events
• Awards and Recognition
• Tuition reimbursement
• Service Awards
• Employee Perks & Discounts

Job Responsibilities

• Greeting Visitors (customers, vendors, IKO employees from other locations) – This position is the first face that visitors to our approximately 250-person office will see upon arrival. The expectation is that the person in this role can handle inquiries and direct visitors to the appropriate person/department
• Answering Telephones – This position is responsible for answering all calls to the main switchboard and redirecting calls as appropriate. They must maintain a good knowledge of all departments within the building and understand the organization structure well enough to effectively direct all calls
• Opening/Distributing Incoming Mail & Preparing Outgoing Mail – Incoming mail to the various departments in the building (HR. Payroll, Sales, IT, Finance, Accounts Payable, Accounts Receivable, etc.) will pass through this person for distribution. Outgoing mail will be prepared (i.e. addressed, postage applied, etc.) by the person occupying this position
• Sending & Receiving Courier Packages – All incoming couriers will be received and distributed by the person in this role. Preparation of paperwork and coordination of pick-up times for all outgoing couriers will we handled by the person in this role
• Requisitioning & Receiving Office Supplies – Coordinating office supply requirements and entering purchase order requisitions into JDE will be done by this position. Upon receipt of purchased items, the person in this role will be responsible for entering the receiving information into JDE
• Independent confirmation of vendor/customer bank accounts – As time permits, this role also provides support to the North American Accounts Payable Manager assisting in verification of customer and vendor bank accounts to facilitate electronic bank payments
• Other ad-hoc duty as assigned – In direct support of the North American Finance Director, the person in this position is expected to effectively perform other administrative tasks which are required from time to time

Qualifications 

• Minimum 2 years of experience in receptionist, administrative, or front-desk roles
• Professional and welcoming demeanor with strong communication skills
• Proficiency in managing multi-line phones, mail, and courier coordination
• Strong organizational skills with attention to detail
• Comfortable handling multiple tasks and ad-hoc administrative duties.
• Demonstrated knowledge of office software and data entry.
• Discretion and professionalism with confidential information.

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Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.
 

Diversity and Equal Opportunity Employment: IKO Industries Ltd. is an equal opportunity employer. We are committed to diversity and inclusion and are pleased to consider all qualified applicants for employment without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. IKO Industries Ltd. encourages and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.