Sutter Health

Receptionist, Hospice

San Mateo Full time

We are so glad you are interested in joining Sutter Health!

Organization:

SCAH-Sutter Care at Home - Bay

Position Overview:

Successful candidate will have clerical office experience, preferably in a Hospice environment.

Greets and welcomes patients, visitors, employees and staff in a courteous and professional manner. Determines the nature and purpose of the visit, and directs or escorts them to specific destinations. Uses judgment and initiative to complete a variety of routine tasks, prioritize information and requests on behalf of visitors. Maintains a general knowledge of the medical center/affiliate in order to assist visitors. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety.

Job Description:

EDUCATION:

  • HS Diploma or General Education Diploma (GED)

SKILLS AND KNOWLEDGE:

  • Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel.
  • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), EPIC, and related information systems.
  • Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
  • Ensure the privacy of each patient’s Protected Health Information (PHI).
  • Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday, Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $27.60 to $35.88 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.