Reception and Facilities Assistant

This role is based in Auckland.

Who are we:

New Zealand Trade and Enterprise (NZTE) connect New Zealand export businesses with opportunities to grow and go global. Their success is our success. New Zealand Trade and Enterprise (NZTE) purpose is simple – to grow companies internationally, bigger, better and faster, for the good of New Zealand.

What you'll be doing:

As a Reception and Facilities Assistant, you’ll be the welcoming face of NZTE and play a key role in creating a positive, well‑run office environment for our people and visitors by providing manaakitanga (hospitality, kindness, support), working alongside with another receptionist.

In this role, you will:

• Deliver warm, professional front‑of‑house reception and visitor support
• Help ensure shared spaces and reception areas are welcoming, organised and running smoothly
• Support day‑to‑day facilities and office operations, including meeting rooms, requests and general administration
• Work closely with the Facilities and Business Operations team to support a great workplace experience 

What you'll need to be successful:

We are looking for a highly customer‑focused professional who brings strong initiative and a proactive approach to delivering an exceptional workplace experience. You will be known for anticipating needs, solving problems effectively and taking ownership to ensure issues are addressed both before and when they arise.

You will bring an enthusiastic, can‑do mindset and enjoy working closely with a wide range of internal stakeholders and external visitors. A passion for continuous improvement is essential, along with the ability to contribute ideas and follow through on implementing practical enhancements.

You will be an excellent communicator with a strong eye for detail and the ability to balance professionalism with approachability. Proficiency across the Microsoft Office suite (Word, Outlook, Excel and PowerPoint) is required, and experience working in a front‑of‑house, corporate office environment will be highly regarded.

You must also be legally entitled to drive in New Zealand.

Why you'll love working here:

NZTE offers a welcoming and inclusive work culture with a dynamic environment, and the chance to build valuable business networks with a talented, diverse team. Our collaborative approach supports delivering greater value to customers, this is your opportunity to make an impact.

If this opportunity sounds like you and you want to be part of an organisation with a mission to support kiwi ingenuity around the world, we'd like to hear from you.  For more info about the benefits and culture, visit: Life at NZTE.

What's next:

For information on this role please view the Position Description. and if you are interested, apply online with a copy of your Resume and Cover Letter by Wednesday 29th April, 2026 11:59pm NZDT.

This is an NZ Level 11 role.

Please note: The legal right to live and work in NZ is required to apply for this role.

We believe New Zealand is good for the world.  New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer.  At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability.  If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the Talent Acquisition Partner.