Readers Advisor (State Library Specialist 2) | Limited Duration

Opportunity Awaits, Apply Today! Readers Advisor (State Library Specialist 2) | Limited Duration 

This position at the State Library of Oregon is part of the Oregon Talking Book & Braille Library (Talking Books) division. An estimated 62,000 Oregonians have limited vision or other disabilities which prevent them from being able to use conventional books or other printed materials. Talking Books serves as the Oregon regional library for the print-disabled within the National Library Service for the Blind and Print Disabled (NLS) network by providing a wide variety of reading materials in audio or Braille formats to over 4,000 eligible users across the state.  

As the Readers Advisor, you will carry out functions to ensure a smooth flow of services and support operations in Talking Books.  Readers Advisors are the first and main point of contact with Talking Books users, and they communicate with patrons using phone calls, voicemail, and email. The entire collection is digitized, and users are serviced via USPS mail and online, making this a unique library environment.  

For a full review of the position duties, details, and working conditions, please click here.  

What We Are Looking For 

Minimum Qualifications: 

Three years of clerical experience. Two years of the experience must have been in a library or related setting providing specialized clerical or technical support, preferably including responsibility for leadwork activities and/or coordination of office or teamwork practices and/or procedures. 

College-level courses may substitute for one year of the general clerical experience. 

Desired Attributes: 

• Computer Literacy including proficiency with Microsoft Word, Excel, and Outlook. 

• Demonstrated proficiency in using library specific computer applications, including an integrated library system (ILS) and/or an online catalog (OPAC). 

• Attention to detail and ability to follow complex workflows requiring a high degree of accuracy and contextual decision-making. 

• Strong customer service skills with the ability to approach all interactions with a high degree of professionalism, even under sensitive/difficult circumstances. 

• Skill in explaining information to the public (in person, on the telephone, or in writing) laws, rules or policies relating to a particular program, operation, or service. 

Preference Statement: 

Preference may be given to those candidates with prior experience working in library circulation functions and assisting a diverse patron population for library services. 

Application Details and Instructions 

Your candidate profile, cover letter, and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.). 

• Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume.  If you are a current State of Oregon employee, you must apply through your employee Workday account. 

• This announcement is for 1, full-time,  SEIU represented, Readers Advisor (State Library Specialist 2) position that is limited duration and expected to last until June 30th, 2027. 

• This recruitment may be used to fill future vacancies. 

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. 

• Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at: nancy.karnas@das.oregon.gov | 971-719-3083.  

Benefits of Joining Our Team 

You will work with a great group of people who are dedicated to making Oregon a fantastic place to live, work, and play. This position is at the State Library of Oregon, located in Salem, Oregon. 

Additional benefits include: 

• Work/life balance, 11 paid holidays a year, and a competitive benefits package. 

• Advancement and learning opportunities that will help grow your career with the State of Oregon. 

• Get There - Oregon’s easy-to-use carpool matching tool and trip planner. 

• Live, work, and play in Salem, Oregon. 

• Hybrid work environment – While orientation will be conducted in office, this role will be open to Hybrid work once trial service is completed. Terms of hybrid work and schedule will be discussed and agreed upon between the hiring manager and successful candidate. 

 
Additional Details 

• Employee is required to possess and maintain a valid driver’s license issued by the state where the employee resides or provide an acceptable alternate mode of transportation. 

• Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification. 

• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. 

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.  Be sure to submit your documentation prior to the close date of this posting in order to have the preference considered. 

Helpful Links & Resources 

Oregon Job Opportunities Webpage | How to Set Job Alerts 

Workday Applicant FAQ | What You Need to Know to Get the Job 

Pay Equity Information & Resources | Veterans Resources 

The State Library of Oregon is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the State Library of Oregon, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.