RBC Brewin Dolphin - Key Account Manager

What is the opportunity?

We are seeking a Key Account Manager (KAM) to join our intermediaries department - a fast-growing channel managing over £25bn in assets and driving innovation at RBC Brewin Dolphin.

As a KAM, you’ll be at the forefront of expanding our market share by nurturing relationships with National, Network, and Consolidator accounts. Your work will directly fuel our annual targets and strategic initiatives, all while collaborating with a high-performing team that values progressive thinking and mutual success.

The KAM will champion our valued Northern accounts, driving growth and delivering exceptional service across the region. You will be based within commutable distance to our RBC Brewin Dolphin northern office network, where you’ll be at the heart of our operations, building strong relationships and making a direct impact on client success. This is a regional role with travel requirements, allowing you to engage directly with clients and collaborate with colleagues. Therefore, the flexibility to travel in order to keep you connected across Northern accounts is essential.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

• Strategic Relationship Leadership: Develop and grow key accounts through tailored solutions, ensuring sustainable business inflows and long-term partnerships.

• Growth Mindset: Develop and deliver strategies for national and network accounts and  work with the wider sales team to deliver against RBC Brewin Dolphin’s strategic initiatives across existing and new relationships.

• Governance & Collaboration: Partner with Legal, Compliance, and Intermediaries teams to establish robust frameworks for National, Network and Consolidator account management.

• Market Influence: Represent RBC Brewin Dolphin at industry events, presenting to advisers and professionals while staying ahead of regulatory and market trends.

• Data-Driven Growth: Work with our Data Analytics team to maintain relationship databases and share insights that elevate client engagement.

• Cross-Functional Impact: Collaborate with Marketing, Business Development, and Senior Leadership to align strategies and deliver innovative solutions.

What do you need to succeed?

Must-have

• Strong awareness of the UK Intermediary market

• Proven sales success in a regional KAM or BDM role, with a track record of exceeding targets and driving business growth.

• Exceptional relationship management skills—ability to build trust, foster long-term partnerships, and deliver client-centric solutions.

• Presentation skills and experience presenting to groups of advisers is key

• Strong communication skills—confident in presenting complex ideas, active listening, and adapting messaging to diverse stakeholders (verbal and written).

• Adaptability and market awareness—experience navigating regulatory changes, industry trends, and evolving client needs.

• Level 4 relevant qualification e.g. CISI, CII or equivalent

Nice-to-have

• Working towards, or obtained Level 6 qualification

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Opportunities to work with the best in the field

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés.  Please do not forward resumés to our employees, nor any other company location.  RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

81 COLMORE ROW:BIRMINGHAMBirminghamUnited Kingdom35Full timeWEALTH MANAGEMENTRegularSalaried2026-03-182026-04-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.