Qurate Retail Group

QVC Retail Outlet Store Manager

USA, PA, Malvern Full time

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Store Manager overlooks all aspects of store operations, ensuring sales, service, merchandising, staffing, and compliance with company policies, while fostering a positive environment for team members and customers.

Where You'll Work

  • This role is onsite and will require you to work from our QVC Outlet Store in Frazer, PA daily. Relocation assistance not available for this role.

What You'll Do

  • Oversee daily retail operations for accuracy and efficiency; conduct audits, manage inventory processes, and ensure purchasing and invoice payments while maintaining budget targets.

  • Gather and share key operational information to drive sales and business goals; present insights and use data to develop business plans

  • Maintain merchandising standards by organizing products, designing floor layouts, and ensuring proper signage.

  • Lead the team in delivering exceptional customer service; resolve customer concerns and meet service standards.

  • Partner with Talent Acquisition to support hiring and onboarding, manage performance evaluations, ensure policy compliance, and coach team members for growth and recognition.

What You'll Bring

  • 3-5 years of leadership experience in a retail setting

  • Availability to work any day of the week

  • Working knowledge of HR, inventory control, security, stockroom operations, visual merchandising, payroll, budgeting, and scheduling.

#LI-SH1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.