Insulet

Quality Technician, R&D (Onsite)

US - Massachusetts Full time

Position Overview: 

The Quality Technician is a hands-on, contract role supporting the inspection, documentation, and quality assurance of medical devices during early-stage R&D builds. This position plays a critical role in ensuring product integrity and compliance by performing detailed inspections, maintaining accurate records, and collaborating with cross-functional teams to uphold quality standards throughout the development process. 

 

The ideal candidate is detail-oriented, methodical, and committed to maintaining high standards in a fast-paced, collaborative environment. Experience in regulated industries, especially medical devices, is highly valued. 

 

Responsibilities: 

  • Conduct in-process and final inspections of small, intricate components and assemblies 

  • Review and interpret engineering drawings, specifications, and quality documentation to ensure compliance 

  • Record inspection results, deviations, and observations with precision and clarity 

  • Maintain accurate and organized documentation in accordance with GMP and ISO 13485 standards 

  • Collaborate with engineers to identify and resolve quality issues, and perform root cause analysis and investigation activities 

  • Assist in the documenting non-conformances and contributing to root cause analysis and corrective actions 

  • Ensure adherence to cleanroom protocols and quality control procedures during all build activities 

 

Key Decision Rights: 

  • Escalate quality concerns, deviations, and non-conformances 

  • Provide input on inspection criteria, documentation practices, and process improvements 

 

Required Skills and Competencies: 

  • Strong attention to detail and ability to perform precise inspections under magnification 

  • Familiarity with quality control principles and documentation practices in a regulated environment 

  • Ability to interpret technical drawings, specifications, and inspection criteria 

  • Ability to follow detailed instructions and maintain focus on repetitive tasks 

  • Strong communication skills and willingness to ask questions and learn 

  • Familiarity with basic computer tools for data entry and documentation 

  • Experience working in a regulated manufacturing or R&D environment preferred 

 

Education and Experience: 

  • High School Diploma or equivalent required 

  • Minimum 3 years of experience in a quality, manufacturing, or assembly tech/operator role 

  • Experience in medical device or cleanroom environments is a plus 

 

Additional Information: 

  • Role is based in Acton, MA and requires on-site presence 5 days per week. 

  • Cleanroom gowning and adherence to GMP/ISO standards may be required 

  • Note: This role may include a 3 to 6-month rotation through Insulet’s Global Manufacturing Engineering (GME) organization according to project needs. During this time, the candidate will gain hands-on experience across multiple teams, build cross-functional relationships, and develop a strong understanding of Omnipod assembly and system-level function. After the rotation period, the engineer will transition into a dedicated NPI project team. 

NOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $25.00 - $37.75 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.