Quality Program Manager

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

We are currently hiring a Quality Program Manager.

The purpose of this role is to lead the set up and the delivery of key strategic initiatives.

The role is accountable for providing the structure and resources to manage the Haleon Quality Plan as per the priorities set by the Quality Leadership Team. The role is also accountable for communication and escalation to senior management.

Key deliverables for this role include the following :

• Lead and manage key strategic and complex Quality programs
• Responsible for generating robust and high-quality project plans, risk management and coordinating and driving cross functional teams to deliver these projects successfully
• As part of the Quality team, responsible to lead initiatives to continuously improve and standardise WoW’s, build capabilities in the Quality organisation and support effective change management for any new processes or set-up
• Responsible for coordinating the Quality budget

Key Responsibilities

• High proficiency in delivering projects and/or programs with differing levels of complexity across matrix teams, partnering closely with Quality and Supply Chain, R&D, Commercial team members
• Work across boundaries with strong influence and communication skills for different audiences to bring clarity and aid decision making for efficiency in execution

Leadership

• Role model Haleon’s Culture and Culture of Quality
• Lead capability building and embed PM best practices and behaviors in the quality organization through coaching, mentoring & training
• Strong leadership to develop and deliver of new ways of working and subsequent enhancements through learnings including governance models and change management
• Manage self and peers through change and pressures, maintaining positivity and optimism while being realistic
• High proficiency in driving resolution of team conflicts through skilled negotiation and diplomacy, elevating to accountable functional leaders as necessary
• Foster an environment of enthusiasm, accountability and teamwork, help reward and celebrate achievements.

Program and Project Management

• Accountable to ensure the setup of a clear structure at the outset of any project including but not limited to Governance, team roles and responsibilities, performance management, project planning, risk and issue management
• Accountable for building project team (functions, people) upon project approval, partnering closely with cross-functional leadership
• Viewed as expert by core teams to ensure timely decision making, effective stakeholder communication, adherence to applicable processes, contingency planning and execution
• Accountable for assuring there is a clear project scope and strategy, aligned resource needs, comprehensive spend forecasts
• Develop & maintain comprehensive timelines with cross-functional input, by integrating key functional deliverables, considering dependencies and resource requirements. Where there is/are a specific project manager(s) assigned within a program, coach and hold to account the same requirement to develop & maintain comprehensive timelines and project tracking
• Drives functional area’s probability of success assessments in support of program and project pipeline activities
• High proficiency in proactively identifying risks and issues and drive resolution without guidance and assure comprehensive risk assessment, scenario planning and mitigation plans are in place for all projects
• Expertise in meeting management, anticipating where to focus/push/pull and driving for impactful outcomes
• Ensure significant changes to the aligned business case are communicated rapidly and efficiently to appropriate leadership, and are managed compliantly
• Align & deliver all key project milestones to support appropriate metrics
• Conduct lessons learned with project teams, document, and assure dissemination out to organization as best practice
• Develop, align and track project budget, rapidly communicating variance

Profile

Required Qualifications

• Bachelor of Science Degree

Preferred Qualifications

• Master or PhD degree

Required Experience

• Substantial previous experience in Quality or Supply Chain or R&D including Project Management in a consumer healthcare environment or related area (e.g., CPG, pharmaceutical, etc.).

Preferred Experience

• Project Management Certification preferred
• Proven delivery of effective program and project management across a range of project types and complexities.  Has held project management and/or leadership positions in organizations of comparable size
• Strong analytical skills
• Regulatory understanding
• Breadth in end-to-end supply chain knowledge to bring supply chain expert knowledge into the program (network understanding, sourcing, operations, planning, technical etc
• Ability to simplify complex programs into a clearly defined and manageable scope and plan of delivery
• Strong ability to understand the big picture and link it to project/program, ensuring that the project’s goals and objectives will support the company’s goals and objectives
• Strong understanding of the overall business with functional interdependencies to bring a product from concept to consumers hands along
• Adaptability to thrive under different conditions and situations
• Possesses expertise in clear verbal and written communication, strong ability to convey complex ideas/concepts in a clear, succinct manner
• Strong ability to influence & challenge through courageous conversations, bring others to your way of thinking without force or coercion whilst acknowledging their opinions
• Strong ability to gauge & adjust communication style to audience
• High proficiency in role modeling accountability and holding others accountable
• High Proficiency in building trust with teams and stakeholders.

 

 

 

 Job Posting End Date

 

 

2025-12-19

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.