Quality Partner

2

About Us
The Salvation Army Aged Care supports over 2,000 residents across a network of residential aged care homes and community programs. As a respected Christian, not-for-profit provider, we’re dedicated to delivering person-centred care with dignity, respect, and compassion. We are innovating how we deliver quality and safety—now we want you to lead this change.

About the role

In this key role as Quality Partner you will support our Residential Aged Care operations to meet compliance requirements and implement & maintain the required supporting systems and processes. This is a full-time permanent position and will be based either at our office in Central Coast, NSW or Melbourne.

You will work along another Quality Parrtner (RAC) report to and are supported by the General Manager Care Quality and Compliance in Residential Aged Care. You may be involved in other related quality activities, e.g. peer review, as per the requirements of the Organisation. Intra- and interstate travel to the our aged care centres will be required.

Role & Responsibilities

You will support a RAC portfolio in specific inter- and intrastate locations with:

• support of improved outcomes via action plans / programmes for continuous improvement
• monitoring CIR resolution, PCI progress, clinical performance and regulatory compliance;
• implementation of new policies, procedures and work instructions
• rectification action plans arising from internal audits, review audits or complaint investigations
• provide guidance and support leading up to, during and post visits by the regulator
• support the drafting of submissions and responses to the ACQSC or other regulatory parties
• validating assessments of program quality and clinical risk
• induction support for new centre/site/program managers in TSA quality framework and systems and quality expectations
• manage accreditation applications
• provision of clinical advice and support to leaders and staff

ABOUT YOU

• Understanding of and commitment to the mission and values of The Salvation Army
• Registration as a Registered Nurse without restrictions in accordance with AHPRA requirements
• Extensive experience in clinical practice and delivery in complex health contexts, preferably aged care
• Experience working across wide portfolios with multiple key stakeholders
• Experience in quality, compliance, auditing and continuous improvement highly desirable
• Demonstrated high levels of computer competence and comprehensive report writing capability
• Demonstrated ability to influence and work cooperatively to foster positive change, providing support and leadership
• Ability to develop strong relationships and manage multiple key stakeholders
• A demonstrable empathy for the customer
• Current Australian Drivers’ Licence
• National NDIS worker screening check
• Ability to travel inter/intrastate

BENEFITS

Benefits of working for The Salvation Army (TSA) Aged Care include:

• The opportunity to take on a leadership role within TSA Aged Care.
• Generous Salary Packaging: Up to $15,900 tax-free benefits. 
• Meal and Entertainment Benefits: Up to $2,650 through salary packaging. 
• Flexible Work Arrangements: Achieve your ideal work-life balance. 
• Wellness Programs: Access to Fitness Passport 
• Exclusive Discounts: Rewards for financial, retail, and lifestyle benefits. 
• Novated Car Leasing: Save on your next vehicle. 
• Learning and Development: Continuous support in your role. Comprehensive
• Employee Assistance Program Career Progression: Numerous growth opportunities. 
• Make an Impact: Join one of Australia’s most loved charities.

Apply Now 

If you are ready to bring your heart and expertise to our team, click 'Apply' to start your online application process. Applications will be reviewed upon receipt, and the position will remain open until filled. Please note, a National Criminal History Check and evidence of COVID-19 vaccination are required for employment. 

Make a difference with The Salvation Army Aged Care. Apply today

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration