Freudenberg

Quality Manager Site

Amman Full time

Working at Freudenberg: We will wow your world!

Responsibilities:

   Key Responsibilities

  • Prioritize, track and drive quality projects using formal project management and quality assessment tools including problem solving and root cause analysis and implementation. Communicate milestone dates and contingency plans if needed 

  • Manage document control system for Quality Assurance System Documents and Procedures by developing, implementing, training, and ensuring adherence on a continuous basis. 

  • Responsible for management of quality requirements associated with the development and launch of new products and product changes, including FAR’s, retained samples, engineering change control and in-process checks 

  • Author and/or review design input/output/validation documents, product and process specifications, control plans and/or test methods 

  • Develop, implement and train a quality system including risk evaluations, validation of processes/tools/product, FMEA, statistical test design, statistical lifetime estimation, and “QHSE Zero Vision & 4-Eyes Wide Open” programs 

Additional Responsibilities

  • Manage and conduct internal/external audits to assure compliance and continual improvement 

  • Review activities for receiving inspection, starting materials release, and process validation 

  • Interface with Operations to assure that quality considerations and requirements are adequately covered in manufacturing procedures, equipment selection, design, validation and training 

  • Participate in internal and supplier product development projects from the initial requirements phases through to the QA, deployment phases and develop necessary methodologies for process and product quality control 

  • Establishes corrective actions for non-conformance and ensures timely resolution. Executes and reports best practices to support continuous improvement within the site and the FHCS Quality Community (e.g. monthly Global Quality Calls, SharePoint) 

Organization

  • Directly Reports to Plant Director 

  • Functionally reports to: Corporate Regional Quality Manager 

  • Corporate QHSE 

  • Number of Direct reports: locally specific 

Interactions

  • Plant Director 

  • Site Leadership Team 

  • Operations 

  • Engineering 

  • R&D 

  • Procurement 

  • Supply Chain Management 

  • Marketing 

  • FHCS Corporate Quality  

  • Sales Office Site Quality Officer 

  • Customer Service  

  • Consumer Affairs 

  • External Suppliers 

  • External Certification Services 

  • Local HSE / LEAN Experts Operation 

  

Qualifications:

Professional Experience and Education 

  • Bachelor’s degree in Quality preferred, or other technical field  

  • 3+ years of in-depth Quality System implementation and execution in compliance with ISO 9001:2015 or comparable management system 

  • 2+ years of on-site process quality engineering or supplier QA consultancy 

  • Experience as management system auditor preferred, at least as internal auditor 

Specific knowledge 

  • Excellent analytical and problem solving skills 

  • Must be organized, have an eye for detail, and able to put ideas into tangible form 

  • Proven ability to drive projects and lead teams 

  • Highly skilled in organization and priority setting; ability to manage and execute on multiple, critical projects simultaneously 

  • Ability to train and develop staff 

  • Expert root cause analysis skills  

  • Knowledge of change management processes 

Specific Competencies

  • Strong oral and written communications skills (local language & English) within multiple cultures & hierarchical organizations to share complex issues in a comprehensive & understandable way 

  • Consistently seeks learning opportunities to develop organization and as an individual 

  • Critical thinking capacities to challenge the status quo and bring change where necessary 

  • Capability to work independently and drive a program to effective implementation 

  • Versatile and collaborative member of a team focused on achieving results 

  • Ability to build relationships with all levels of an organization 

  • Able to meet timelines in fast-paced environment 

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Vileda Jordan Ltd.