Quality Inspector Trainer (Manheim)

Company

Cox Automotive - USA

Vehicle Operations

Quality Inspector Trainer

Individual ContributorNo remote option; must work at a specified Cox location

No

Day

Compensation

Hourly base pay rate is $25.82 - $38.70/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

At Manheim (a Cox Automotive company), we’re hiring a Quality Inspector Trainer. An Inspector Trainer serves as the linchpin of the Inspections team, delivering top-notch service to clients on-site. Their mission? To provide precise, comprehensive documentation of a vehicle's overall condition. This documentation plays a pivotal role in ensuring clients vehicles are primed for seamless sale, both in-lane and online.

Think you’ve got what it takes? Apply today!

Benefits

You might be asking “what’s in it for me?” Great question. Here’s a taste of the benefits we offer:

• Once you’re on board, earn referral bonuses (the amount varies based on job type). You’ll earn at least $1K for each new eligible technician referral you provide.  

• Competitive pay with opportunities for spot bonuses (up to $4.2K per year). 

• 30+ days of paid vacation and company holidays (effective year 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.  

• Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 

• At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits. 

• 10 days of free child or senior care through your complimentary Care.com membership. 

• Generous 401(k) retirement plans with up to 8% company match. 

• Up to $1.5K in free tools for our new auto techs. 

• Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more! 

• Flexible work schedules with overtime opportunities. 

• Great coworkers who love being part of a team. 

• Employee discounts on hundreds of items, from cars to computers to continuing education. 

What You'll Do:

• Maintain an understanding of the automotive industry inspection concepts and methodologies.

• Serves as senior-level Inspector and subject matter expert regarding inspection processes and methodologies.

• Plays a lead role in reviewing inspection reports, identifying material issues, and recommending steps to secure positive auction results.

• Supports 4T’s with Inspector training, ensuring team members have the requisite knowledge and hands-on training.

• Inspecting vehicle equipment and options, documenting results of damaged, missing operable,

• Engages with VE Leader and customers to understand questions, issues, and concerns.

• Ensures customer complaints are addressed effectively and promptly

• Communicates customer needs and suggestions for changes that will improve customer service and better meet customer needs

• Conduct New Hire Training

• Conduct Weekly Group Training Sessions

• Facilitate ICP Level Testing for the inspection team

• Complete Audits on inspectors each week

• Conduct One-on-one coaching sessions on physical audit results

• Review audit reports for quality Trends and Address with the Inspection Team

• Maintain all Manheim Training Certifications

• Conduct Training Certification for Inspectors

• Maintain knowledge of the image Standard Operating Procedure (SOP) to promote image quality

• Train staff based on audit, policy loss, and arbitration trends

• Conduct other duties as assigned by management

Required:

• High School Diploma/GED and 7 years of related experience; Any degree and 5 years of related experience; or 9 years of experience in related field.

• Ability to drive standard and automatic transmission vehicles.

• Safe drivers needed; valid driver’s license required.

• Excellent communication and interpersonal skills are required.  Strong technical aptitude; body, paint and mechanical repair knowledge; mastery of unibody and full-frame vehicles; good organizational skills needed. 

• Ability to multitask, follow directions and take instructions required. Basic computer skills.

• Successful completion of Manheim ICP Inspector Level IV written/field exam; Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required

• Ability to stand, walk, or sit for prolonged periods of time; ability to bend, stoop, squat or kneel; ability to lift and hold at least 10 lbs at waist level for an extended period of time; ability to lift up to 30 lbs.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.