Spectrum Health

Quality Improvement Specialist Intermediate

Grand Rapids, MI Full time

This position follows a hybrid work model, with an expectation of being onsite approximately three days per week to support collaboration, relationship-building, and engagement with clinical and operational partners.

Are you ready to make a meaningful, data-driven impact on the lives of children and families? Join us at Helen DeVos Children’s Hospital, where quality improvement is central to how we deliver exceptional pediatric care.

As a Quality Improvement Specialist, you will support pediatric quality initiatives across clinical, operational, and community settings, with a primary focus on collaborative work such as MI‑CHEC. In this role, you’ll apply improvement science and evidence-based methodologies to analyze performance, measure outcomes, and drive sustainable improvements aligned with organizational priorities, regulatory requirements, and best practices in pediatric health.

You’ll partner closely with clinical leaders, operational teams, and community stakeholders—serving as a trusted liaison and change agent—to advance continuous improvement efforts. Through data analysis, benchmarking, and hands-on collaboration, you’ll help translate insight into action that improves care delivery and outcomes for our pediatric patients.

This role offers a unique opportunity to combine analytical rigor, relationship-building, and purpose-driven work—ensuring every child receives the highest standard of care, today and into the future.

Job Summary

The HDVCH Quality Improvement Specialist supports pediatric quality improvement initiatives, with a primary focus on work associated with the MI‑CHEC collaborative. This role partners with clinical, operational, and community stakeholders to advance evidence-based pediatric quality strategies, support data collection and reporting, and facilitate continuous improvement efforts. The specialist contributes QI expertise to MI‑CHEC activities while also providing broader pediatric quality improvement support aligned with organizational priorities, regulatory requirements, and best practices in pediatric health.

Essential Functions

  • Support and drive pediatric quality improvement initiatives aligned with organizational priorities, including project management, defined deliverables, milestones, and data‑informed strategies.
  • Partner with clinical, operational, and community stakeholders across the Corewell Health System, serving as a liaison and change agent to ensure effective collaboration, coordination, and use of resources.
  • Apply improvement science methodologies to continuously assess performance, identify improvement opportunities, and support stakeholders and process owners in prioritizing and implementing sustainable changes.
  • Analyze, interpret, and communicate benchmarked quality data and performance trends to identify gaps, monitor progress, and improve pediatric outcomes.
  • Contribute quality improvement expertise to regulatory, accreditation, and publicly reported programs, supporting compliance with accreditation standards, including The Joint Commission (TJC).
  • Support strategic quality goal setting and alignment of improvement work with organizational priorities and pediatric best practices.
  • Facilitate the ongoing development of quality improvement knowledge and capability across the organization through consultation, collaboration, and education.

Qualifications

Required

  • Associate's Degree or equivalent in Healthcare related field
  • 2 years of relevant experience in Quality improvement, performance improvement, project management or similar role

Preferred

  • Bachelor's Degree or equivalent in Healthcare related field
  • 1 year of relevant experience with participation on improvement initiatives
  • ​CRT-At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Open School
  • CRT-Professional in Healthcare Quality, Certified (CPHQ) - NAHQ National Association for Healthcare Quality

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

  • On-demand pay program powered by Payactiv

  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

  • Optional identity theft protection, home and auto insurance, pet insurance

  • Traditional and Roth retirement options with service contribution and match savings

  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Helen Devos Childrens Hospital - 100 Michigan St NE - Grand Rapids

Department Name

QSE Quality Management - Corporate

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.