The Quality Improvement Manager leads agency-wide initiatives to enhance service delivery, patient experience, and organizational effectiveness. This role oversees the planning, execution, and evaluation of quality improvement projects, including monitoring, auditing, and process redesign.
The Quality Improvement Manager facilitates the collection and analysis of data and feedback to identify trends, drive measurable outcomes, and support professional development. Serving as a central point of coordination for quality efforts, this position ensures alignment, accountability, and continuous improvement through data-driven decision-making.