At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Quality Governance Implementation:
Implement quality governance framework across projects and teams
Ensure adherence to QA standards, testing methodologies, and quality policies
Quality Monitoring & Reporting:
Track key quality KPIs such as defect leakage, test coverage, automation adoption, and test execution effectiveness.
Maintain quality dashboards and periodic governance reports.
Escalate quality risks to leadership when thresholds are not met.
Governance Reviews & Audits:
Conduct periodic QA governance reviews across projects.
Identify process gaps and recommend corrective actions.
Track remediation actions to ensure continuous improvement.
Stakeholder Collaboration:
Work closely with Quality Engineering, Delivery, Product, and Biz teams to address quality concerns
Provide guidance on governance standards and best practices
Participate in release readiness and quality gate reviews
Continuous Improvement:
Identify opportunities to improve testing processes and tooling.
Promote adoption of Test Automation and Quality Engineering practices.
KPI
Total Globe NPS
Total Globe EBIT
Value Monitoring, Governance and Reporting
People Engagement & Development (Collab Index & Competency Uplift)
Compliance to QA governance standards
Reduction in production defect leakage
Improvement in test coverage & automation adoption
Timely identification, escalation & resolution of quality risks
Improved quality metrics actress releases
SKILLS
Technical Skills
Strong knowledge of SDLC, QA methodologies, and testing types
Familiarity with test management tools (e.g., Jira, Xray)
Understanding of test automation concepts and CI/CD pipeline integration
Familiarity with the telecommunications business domain, its processes, IT systems/technologies, operations, industry competitors and market trends
Functional Skills
QA governance and compliance monitoring
Quality metrics analysis and reporting
Risk management and escalation
Governance documentation and reporting
HIRING REQUIREMENTS
Work Experience:
Preferably 5 to 10 years of demonstrated experience working in the same field (Software Testing or QA)
2–4 years experience in QA Governance, QA Leadership, or Test Management
Knowledge and exposure to different IT Solutions and Telco Industry
Certifications preferred (ISTQB, Agile Testing)
Education:
Bachelor's degree in Computer Science, IT or a related field
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.