Quality Engineering Manager

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIES

• Lead team in E2E delivery of test planning, preparation and execution activities.
• Responsible for overseeing for all project/release testing (e.g. integration, business acceptance, performance, operability, deployment verification).
• Coordinate and plan proactively and effectively with partners (e.g. business, CIO group, Infrastructure).
• Should have hands on experience in Automation (Selenium- Java- Gherkin- Rest Assured)
• Should have Capital market Prior Banking knowledge experience
• Ability to understand/perform and lead accessibility, API and Device testing
• Should have practical experience as SDET in Continuous testing, CI/CD etc
• Oversee how testing strategies, plans and project documentation are created using risk analysis methodologies and tools that weaves into how a project's developed.
• Manage documentation creation, review, sign-off (e.g. strategies, plans, schedule, cost estimates, test cases, dashboards, defect logs, test phase closure reports, entry/exit criteria, gating), ensure artifacts are true to standards and audit requirements.
• Communicate, address scope changes that may impact testing.
• Participate in test case creation, execution to meet timelines, support the team in creating reusable test assets for both manual and automated test scripts.
• Oversee or chair daily defect status calls to ensure prompt, thorough documenting, tracking, testing.
• Report on test planning, execution, defects using metrics.
• Develop, manage operational processes. ensure QA processes tie into technology delivery practices, standards.
• Manage intake and demand, perform risk assessments, communicate/negotiate timelines, budget, staffing, scope, milestones.
• Manage business relationships to build knowledge of their business, applications and corresponding IT applications.
• Counsel IT and business partners, raise awareness.
• Accountable for ensuring team gives sufficient attention to managing risks and succeeds in facilitating the overall escalation process (e.g. timely issue notification, escalated risk and issue reviews, contingency plan development, risk resolution).
• Ensure testing does not impact the production environment (e.g., file transmission scheduling), meets information security/privacy policies/guidelines.
• Implement and ensure team adherence to quality, operational, and service management processes.
• Provide cost/resource estimates and revisions, track financials, provide forecasts.
• Develop, manage departmental plan & budget to ensure funds are used appropriately, comply with budget targets and vendor terms and conditions.
• Manage intake and demand, coordinate resources. identify resources across work streams, ensure maximum resource effectiveness.
• Participate in test artifact audit reviews.
• Provide coaching, development, succession, recruitment, resource management, team leadership, input into performance and development plans.

PREFERRED QUALIFICATIONS

• 10+ years of experience in automation frameworks and test design automation
• Experience in managing large cross functional teams (on average 10+ direct reports, and vendor collaboration as well)
• Working as an Automation QE Lead in Selenium with Java, understanding of the web services, API concepts
• Experience in creation of test automation strategy, collaborate with enterprise on the right framework selection and implement at a portfolio level using best practices, automation tools stack.
• Experience working with software delivery methodologies (Agile)
• Experience with Agile test management using JIRA , JTMF and Confluence
• Develop an automated testing solution with a focus on optimized test coverage, service virtualization, high performance and easy maintainability
• People management – including employee's performance and yearly reviews
• Innovation and process optimization mindset
• Prior banking experience
• Vendor management
• End-to-End test management including internal and external partner management

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet